Passage Guide Crash

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Posts 18
Michael W. Fields | Forum Activity | Posted: Mon, Jul 2 2012 2:58 PM

Every time I try to open passage Guide layout, program crashes.82441.Archive.zip

Posts 3190
LogosEmployee
Thomas Ball | Forum Activity | Replied: Mon, Jul 2 2012 4:11 PM

Hi Michael,

Thank you for the logs. Unfortunately they are all pretty old so probably aren't recording the behavior you are experiencing.

Can you provide us with current logs of the behavior? Just set up logging from here http://www.logos.com/support/mac/L4/logging and post the logs as seen in the article.

 

Posts 18
Michael W. Fields | Forum Activity | Replied: Mon, Jul 2 2012 7:19 PM

Tommy,

I have followed the directions for logging and when I get to the "Go Folder" window and type in "~/Library/Application Support/Logos4/Logging." and then click Go it then tells me "Can't find folder". Any idea what I should do next?

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Jul 2 2012 7:27 PM

Michael W. Fields:
type in "~/Library/Application Support/Logos4/Logging."

Suspect trailing period is a problem; try ~/Library/Application Support/Logos4/Logging

By the way, wiki Mac Troubleshooting has => How to Report Bugs in Logos 4 Mac

Keep Smiling Smile

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