I can't get my Logos 4 to open on my laptop. This has only started this week, have had no problems till now. The crash log is attached.
0755.Logos4Crash.txt
I don't know why the program would be crashing, but an update (from 4.5b to 4.5c) has been released recently. Please try upgrading to the latest version first, and see if the problem persists.
You can download and install Logos 4.5c SR-2 here: http://downloads.logos.com/LBS4/LDLS4Installer/Logos4Setup.exe
I downloaded and installed the upgrade and I am still having the problem. It crashes without opening.
8372.Logos4Crash.txt
I downloaded and installed the upgrade and I am still having the problem. It crashes without opening. 8372.Logos4Crash.txt
Welcome [:D]
Appears Logos 4.5c SR-2 (4.53.0.2280) is crashing when trying to set your Logos license.
Wonder if you can login to http://biblia.com to see your resources ? (without login, biblia.com has access to 47 bibles and 3 other resources)
If your Logos account works, wonder about launching Logos 4, then quickly press and hold CTRL key until sign-in dialog appears. Release CTRL key, then use same email account and password as login to http://biblia.com or http://www.logos.com
If have trouble on http://biblia.com suggest contacting Logos Customer Service => http://www.logos.com/about/contact to check your Logos.com account.
Keep Smiling [:)]
I did that and was able to log into Biblia.com. But my Logos 4 still crashes whenever I try to open it.
I apologize for the trouble. The erroryou’ve described may be a little complicated to resolve by email. Would it bepossible for you to give us a call at 1(800)875-6467 to troubleshoot theproblem?
If you are emailing from outside NorthAmerica and cannot call, we may be able to arrange a Skype call. Just send meyour phone number (land lines only, please) and the best timeto call, including your time-zone.
