Page 1 of 1 (6 items)
This post has 5 Replies | 2 Followers

Posts 4
John Armour | Forum Activity | Posted: Sun, Sep 2 2012 6:18 AM

I downloaded the new version of Logos on my Kindle Fire yesterday (only after deleting all signs of Logos) and installed it.   I picked up functions like notes, but now I seem to have several problems.  Is this a common experience and is there a set of instructions somewhere?

1.  I no longer have my reading plans nor the "Devotionals" list.

2.  I cannot download the ESV which I had before and have on my laptop, but I was able to download the ESV study notes.

3.  I cannot download the RVA which I paid for and had on my device in the past and still have on my laptop.

Any work arounds?  Am I the only one seeing these?

John Armour

 

Posts 30123
Forum MVP
MJ. Smith | Forum Activity | Replied: Sun, Sep 2 2012 3:56 PM

Are you sure that you signed on in the Kindle as the same user as on your desktop? Did you give it time to sync?

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 4
John Armour | Forum Activity | Replied: Sun, Sep 2 2012 4:30 PM

Yes, I am pretty sure.  It recognized two of my old purchases (ESV study bible and MW Spanish-English dictionary) but none of the many others.  Additionally, it has been well over 24 hours so I don't think it is a sync/timing issue.

I seem to be having the same problem on my iphone.   The same 2 books (ESV and RVA) will not download there either even though they have downloaded to both devices in the past.  For some reason, it seems that the devices (or software in the background) is  unable to see some of the many books (especially the RVA) that I have purchased in the pass.

Does anyone know a way to retrigger those purchase so that the devices will see it and download them?

Posts 30123
Forum MVP
MJ. Smith | Forum Activity | Replied: Sun, Sep 2 2012 5:34 PM

I wonder if Logos is having server problems - I've had no problem with my Kindle - problems at the server end matches the multi-platform problem you are experiencing and others have had download problems.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 22
Scott W Fischer | Forum Activity | Replied: Tue, Sep 18 2012 2:18 PM

Will uninstalling 2.0.11 allow 2.1.2 to install?  I keep attempting without success to install over 2.0.11 on my Kindle Fire.

Posts 22
Scott W Fischer | Forum Activity | Replied: Tue, Sep 18 2012 2:20 PM

Yep, that's the trick.  Uninstall 2.0.11 and then install 2.1.2 worked.  Now to see if the application is back to normal behavior.

Page 1 of 1 (6 items) | RSS