Page 1 of 1 (8 items)
This post has 7 Replies | 1 Follower

Posts 22
Allen Townsend | Forum Activity | Posted: Sat, Oct 27 2012 11:38 AM

Recently my primary MacBook Pro crashed, leaving me to "borrow" my wife's. I have Logos installed and linked to the same account. Before my MBP crashed, any highlights I made on my ipad or MBP would sync with one another. But this will not work with my wife's computer. Is there a setup that needs to be made for syncing?

Posts 27111
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Oct 27 2012 2:23 PM

Allen - Is the issue one way or both (i.e. do highlights sync one way but not the other?)

OSX & iOS | Logs |  Install

Posts 22
Allen Townsend | Forum Activity | Replied: Sat, Oct 27 2012 3:10 PM

Both ways. However, it works between my iPhone/iPad. 

Posts 27111
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Oct 27 2012 3:58 PM

What version is your wife's installation of Logos?

OSX & iOS | Logs |  Install

Posts 22
Allen Townsend | Forum Activity | Replied: Sat, Oct 27 2012 4:03 PM

Logos Bible Software 4.2a SR-1 (4.21.5.0790)

Posts 27111
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Oct 27 2012 4:31 PM

Allen Townsend:
Logos Bible Software 4.2a SR-1 (4.21.5.0790)

Her computer is massively out of date (March 2, 2011) and incompatible with sync v2 (which is what the mobile app uses). Have you been adding highlights to her computer? You need to update, but I am unsure what will happen with duplicate highlights.

You will need to download the new engine. Are you on Mac or Windows?

 

OSX & iOS | Logs |  Install

Posts 22
Allen Townsend | Forum Activity | Replied: Sat, Oct 27 2012 6:53 PM

Yeah. I had it in on auto-update, which obviously wasn't working. I followed the steps for the failed updates and it is working fine now. (I should have known to check the version, but didn't think about it due to the auto-update setting.)

 

Thanks for your help! It's up and running now.

Posts 27111
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Oct 27 2012 6:59 PM

Are you on Mac or PC? I know that a number of users got stuck on Mac.

OSX & iOS | Logs |  Install

Page 1 of 1 (8 items) | RSS