Install Problem .NET 4.5

Hi All,

When I start my install, it makes it to the installation of the .NET framework. However, it never makes it past this, after around 5 mins I get a mesage that says "waiting for another install to complete" and then I get the Logos 5 Setup error message: The Installation of the Microsoft .NET Framework 4.5 did not succeed.

Find more posts tagged with

Comments

NB.Mick

Hi Brian,

welcome to the Logos user forum!

It will help if you post your OS specifications, such as "Win 7 Home Premium 32bit".

.NET 4.5 will not install on Win XP, for example, and either the .NET or the Logos install won't work on some pre-release versions of Win 8.

Mick

Brian Tucker

https://community.logos.com/discussion/comment/417060#Comment_417060

Hi Mick,

Windows 7 Professional, Service Pack 1, 64 bit

DivineCordial

https://community.logos.com/discussion/comment/417069#Comment_417069

You can try downloading and installing .NET Framework 4.5 manually from here:

http://msdn.microsoft.com/en-us/library/5a4x27ek.aspx

Brian Tucker

https://community.logos.com/discussion/comment/417098#Comment_417098

Thanks for the suggestion, I tried it but had the same lack of success (same error message).

DivineCordial

https://community.logos.com/discussion/comment/417108#Comment_417108

Did it give any specific error (like an error number or anything)?

Brian Tucker

https://community.logos.com/discussion/comment/417116#Comment_417116

It just said another installation process is running, it wanted me to click retry but, when I did, it still did not work.

DivineCordial

https://community.logos.com/discussion/comment/417143#Comment_417143

Have you tried restarting your computer? This will normally fix errors related to another installation process is running. I would suggest restarting and trying the manual install from Microsoft's website again. If that doesn't work can try something else from there.

Brian Tucker

https://community.logos.com/discussion/comment/417147#Comment_417147

Thanks for you help, that didn't work either. I assume there is some other problem with my machine that will require further attention.

DivineCordial

https://community.logos.com/discussion/comment/417264#Comment_417264

Try this:

From Start menu run services.msc
Find WindowsInstaller from the services link.
If you see it is started and set to automatic, disable it.
Re-start your pc.
Again go to services.msc.
Set WindowsInstaller to start as "Manual".
Now start your installation.

If that doesn't work then I've got some other suggestions.

BTW, if you are not logged into an administrator account then you'll need to right click on services.msc and click "Run as administrator".

Brian Tucker

https://community.logos.com/discussion/comment/417270#Comment_417270

Great idea, but, alas, it was already set to 'Manual'.

Lynden O. Williams

https://community.logos.com/discussion/comment/417273#Comment_417273

Brian I'm wondering if an antivirus is blocking it? Additionally, have you run a registry cleaner or other software that is designed to clean out errors in your computer. I use Advanced System Care (the free is good) the paid is better.

DivineCordial

https://community.logos.com/discussion/comment/417273#Comment_417273

Check out this guide and see if it helps your problem:

http://blogs.msdn.com/b/astebner/archive/2008/03/07/8108332.aspx

If none of the steps help then try his .NET Framework Cleanup Tool:

http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

This will remove all versions of .NET Framework so you'll have to reinstall the one's you need afterwards. 1.1, 3.5, and 4.5 should cover them all (though you may not need 1.1 - depends on if you have any programs that require it, and 3.5 includes 2.0). Once you get them all installed you'll probably want to run Windows Update repeatedly until all the .NET updates are installed. Hope that works for you.

DivineCordial

https://community.logos.com/discussion/comment/417283#Comment_417283

Since the topic of registry cleaners has come up, I highly recommend Macecraft's JV16 Power Tools. It's a suite of utilities, but to my knowledge the registry cleaner portion is probably one of the best on the market. Some people do not even recommend using registry cleaners because of the risk of false positives.

I would recommend trying my previous post first though.

Nithya

Hi Brian,

Thanks for posting your issue. We would like to understand the issue better before recommending a solution.

Can you provide additional logs from the machine as per below:
1. Download and run this diagnostic tool from here: http://www.microsoft.com/downloads/details.aspx?FamilyID=e0da314f-6216-4a18-bc6b-7d29cf83af20&displaylang=en
2. Share the log generated by this tool: %temp%\vslogs.cab through skydrive or a similar offering

Thanks

Nithya Chandrasekaran

[Program manager, .NET Framework Team]

Mungo Graham

Hallo Please can someone help I'm using windows 7 on a 64bit system - I had logos. 4 running successfully no problems. Two days ago I loaded logos 5 which loaded logos prerequisites and .Net Framework 4.5 - my machine now has started powering off on startup randomly with no error messages. it starts in safe mode and I am trying to understand what I should do - processor is quadcore

Graham Criddle

https://community.logos.com/discussion/comment/457960#Comment_457960

Hi Mungo - and welcome to the forums.

If this turns out to be a Logos issue I would suggest starting a new thread so it isn't lost.

However, I would be very surprised if the Logos software is causing your machine to power off or to cause it to start in safe mode. I recommend looking for other causes first - hardware errors, driver updates, etc.

Graham

Alec Clarke

Hi Brian

hopefully by now your logos 5 is running like a well oiled machine,however my friend I'm experiencing the same problems you are experiencing can you please advice me on how you manage to sort your system problems out.

Alec Clarke

Hi Brian