Logos 5 keeps crashing when I try to "Import all".

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Posts 50
john nerdue | Forum Activity | Posted: Mon, Nov 5 2012 6:06 AM

I have tried to "Import all" a few times and every time I do it crashed.

Posts 8660
TCBlack | Forum Activity | Replied: Mon, Nov 5 2012 6:15 AM

John,

 

Please enable Logging ( http://wiki.logos.com/Diagnostic_Logging ) and upload your logs ( http://wiki.logos.com/Uploading_Logs ) so we can take a look.

 

Thanks.

Hmm Sarcasm is my love language. Obviously I love you. 

Posts 50
john nerdue | Forum Activity | Replied: Mon, Nov 5 2012 6:53 AM

Here are my logs

8357.Logos.zip

Posts 8660
TCBlack | Forum Activity | Replied: Mon, Nov 5 2012 7:19 AM

Hmm.  This is a recursion bug last seen here: 4.5 Beta 4 still not syncing for me

HEY BRADLEY!

LockRecursionException: The lock cannot be entered recursively.

 

John, I think you need to call Tech Support rather than wait for someone to see this here.

Hmm Sarcasm is my love language. Obviously I love you. 

Posts 50
john nerdue | Forum Activity | Replied: Mon, Nov 5 2012 7:49 AM

ok thanks

Posts 8660
TCBlack | Forum Activity | Replied: Mon, Nov 5 2012 7:58 AM

Make sure you direct them to this thread. That will enable them to see and perhaps respond here to what is happening for the benefit of others.

Hmm Sarcasm is my love language. Obviously I love you. 

Posts 9095
LogosEmployee

This crash will be fixed in the next update.

Posts 50
john nerdue | Forum Activity | Replied: Mon, Nov 5 2012 10:50 AM

So then no need to contact support right?

Posts 8660
TCBlack | Forum Activity | Replied: Mon, Nov 5 2012 10:53 AM

86624:

So then no need to contact support right?

Correct.

In the interim, refrain from using import all.

Hmm Sarcasm is my love language. Obviously I love you. 

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