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Posts 53
Jeff Miles | Forum Activity | Posted: Wed, Nov 28 2012 10:20 PM

Highlight syncing used to work correctly, but it doesn't anymore. It's full of bugs now. Crying

If I highlight on my tablet using my own custom highlighting style, it will not show up on the tablet--ever.

The highlighting will sync and show up on the PC, if and only if the highlighting was done on the tablet when Wifi is on. If the tablet was off-line when the highlighting was done, it never syncs back to the PC even after the tablet is back online.

If I highlight on the tablet using a standard highlighting style, it will show on the tablet. But the syncing problem described above persists.

If I highlight on the PC using my own custom highlighting style, it will sync and show up on the tablet, as it should.

All of these problems have shown up since the last Android update and Logos 5 upgrade.

 

Posts 53
Jeff Miles | Forum Activity | Replied: Sat, Dec 1 2012 12:15 AM

Thank you! It is fixed. Smile

Posts 10
Emmanuel Reinbold | Forum Activity | Replied: Sat, Dec 1 2012 8:42 PM

I am still having problems...  my iphone is sycing fine, but my andriod tablet (that I preach from) is not syncing at all...

Posts 51
SWSovereign | Forum Activity | Replied: Tue, Dec 4 2012 10:10 PM

The problem that I'm having is that the highlights are synced and are present on my Android (Logos 2.2.7 and all previous versions) but they just aren't displayed.  If I tap a passage that I know is highlighted, I am presented with an option to "Edit Highlight", and if I then go into the editing dialog, all of the highlighting (color, etc.) options I used show up, but they just aren't displayed in the Bible.

I've done quite a bit of experimenting, and NONE of the standard desktop highlights show up on my Android.  The problem seems to be is that the "Background" attribute doesn't display.  All the other highlighting attributes (i.e. "Borders & Lines", "Text Effects", etc.) do display.  The problem is that most highlighting only uses a "Background" and none of the others. 

Posts 2691
DominicM | Forum Activity | Replied: Tue, Dec 4 2012 10:41 PM

Hi Scott what device do you have, I am using 2.2.7 on my Galaxy Note and my custom higlights are working fine?

Are you using a solid color for your background? as especially in low light mode the others are innefective

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 485
Randy Lane | Forum Activity | Replied: Wed, Dec 5 2012 5:22 AM

I have a Galaxy Note (version 1, USA AT&T - Android 4.0 ICS).

I find mark-ups don't sync with a high degreee of reliability over the 4G or 4G-LTE connection. If I've been reading and marking up a book without a WiFi connection, I often have to open the App and the specific book again when a WiFi connection becomes available in order for teh mark-ups to get loaded to Logos.com

 

Posts 2691
DominicM | Forum Activity | Replied: Wed, Dec 5 2012 6:27 AM

yes that is normal, we have asked for a sync now for android but at present restarting app is only reliable way

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 51
SWSovereign | Forum Activity | Replied: Wed, Dec 5 2012 8:15 AM

DominicM, I've got two devices, a Samsung Galaxy Tab 7" 2.0 tablet and a Samsung Galaxy Nexus phone, and I have the same exact problem on both of them.

Posts 51
SWSovereign | Forum Activity | Replied: Wed, Dec 5 2012 8:16 AM

DominicM, also on the colors, I've run a test using every single color in the standard highlighting palette and none of them are displayed.

Posts 2691
DominicM | Forum Activity | Replied: Wed, Dec 5 2012 8:49 AM

Scott, here's my analysis from earlier: http://community.logos.com/forums/t/52836.aspx

I use solids myself

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 51
SWSovereign | Forum Activity | Replied: Wed, Dec 5 2012 9:11 AM

DominicM, thanks for sharing the post about low light conditions, but that's not the problem I'm having.  Colors are displaying perfectly for me for borders and lines, fonts, etc.  It's only with the "background" that colors don't display.  And again, the highlighting information IS synced and present on my Android, it just doesn't display.  So considering that colors display perfectly for everything except the "background" attribute (of the various things that can be configured for highlighting), I can only conclude that it has to be something like a bug in the software or a setting that I'm not aware of.

Posts 324
LogosEmployee

Scott Sovereign:

The problem that I'm having is that the highlights are synced and are present on my Android (Logos 2.2.7 and all previous versions) but they just aren't displayed.  If I tap a passage that I know is highlighted, I am presented with an option to "Edit Highlight", and if I then go into the editing dialog, all of the highlighting (color, etc.) options I used show up, but they just aren't displayed in the Bible.

I've done quite a bit of experimenting, and NONE of the standard desktop highlights show up on my Android.  The problem seems to be is that the "Background" attribute doesn't display.  All the other highlighting attributes (i.e. "Borders & Lines", "Text Effects", etc.) do display.  The problem is that most highlighting only uses a "Background" and none of the others. 

If I understand you correctly, you have a custom highlight style with a 'background' attribute selected, which you have created on the desktop. 

First, are you running Cyanogenmod or any other custom rom? There are known issues with Cyanogenmod not rendering highlights correctly.

Second, does your custom style render correctly in the Highlighting dialog (i.e. it shows the name of the style with the desired background color)?

Lastly, can you reproduce the problem using a built-in background color highlight using the following instructions:

  1. Select text that you haven't tried to highlight before
  2. Click "Highlight"
  3. Under "All Styles" click "Solid Colors"
  4. Scroll down to the bottom of the list and click "Red"
  5. Click "Done"
  6. Wait a few seconds while the highlights are saved and reloaded.
  7. Does the red background highlight show up?
Posts 51
SWSovereign | Forum Activity | Replied: Mon, Dec 17 2012 5:27 PM

Q. If I understand you correctly, you have a custom highlight style with a 'background' attribute selected, which you have created on the desktop. 

A. This is true for any highlighting style, whether custom or standard.

 

Q. First, are you running Cyanogenmod or any other custom rom?

A. Yes, I am running CM 10 on my Verizon Galaxy Nexus phone and CM 9 on my Samsung Galaxy Tab 2.0 tablet.  Interestingly, the highlights have started showing up on my phone (CM 9) with the recent Logos Android builds.  They still don't show up on my tablet (CM 10).  My tablet does display other highlighting colors correctly (i.e. text color), but just not anything with the "background" attribute.

 

Q. Second, does your custom style render correctly in the Highlighting dialog?

A. Yes, the dialog shows that the highlights are properly synced and do display in the dialog, just not in the text itself.

 

Q.  Lastly, can you reproduce the problem using a built-in background color highlight...

A. Yes, the Red "Solid Color" highlighting that I created on my Android tablet does NOT display on my tablet, but (after syncing) DOES display on my desktop computer.

Posts 51
SWSovereign | Forum Activity | Replied: Tue, Dec 18 2012 11:49 PM

David Schwegler, also on the same tablet where highlighting does not display in Logos, highlighting DOES appear just fine in other applications.  For instance, in OfficeSuite Pro (a Microsoft Office file reader/editor), highlighted text shows up.

Posts 4
Pete Killingley | Forum Activity | Replied: Wed, Dec 19 2012 1:47 AM

Hi, can I add my name to this list of people it doesn't work for?

 

I have Logos 4 and also the latest Android app on my Nexus 7.  Any highlights I add on my computer (my own highlighting palette) NEVER show up on my Android tablet (although they work fine on my iPhone app).

 

Would be great to see a fix for this!!

Posts 3
sdimple | Forum Activity | Replied: Fri, Dec 21 2012 3:29 AM

ok that's good .

Posts 17
TJ89 | Forum Activity | Replied: Fri, Dec 21 2012 3:59 PM

i have a similar problem on my galaxy note- highlights don't show up in low light but do in normal light background. the hlighlight I use is a simple black underlining

 

hope this can be fixed!

Posts 324
LogosEmployee

Scott Sovereign:

Q. First, are you running Cyanogenmod or any other custom rom?

A. Yes, I am running CM 10 on my Verizon Galaxy Nexus phone and CM 9 on my Samsung Galaxy Tab 2.0 tablet.  Interestingly, the highlights have started showing up on my phone (CM 9) with the recent Logos Android builds.  They still don't show up on my tablet (CM 10).  My tablet does display other highlighting colors correctly (i.e. text color), but just not anything with the "background" attribute.

Hi Scott,

Thanks for the reply.

Unfortunately, there is a known problem with CyanogenMod not showing the background fill colors in normal mode. As DominicM mentioned, changing our app's mode to low-light mode (Settings->Color Scheme->Low Light) seems to make them at least show up.

Posts 324
LogosEmployee

If anyone else has issues with Highlights on CyanogenMod, please post which version of CyanogenMod they are running.

Posts 4
Pete Killingley | Forum Activity | Replied: Sat, Dec 22 2012 1:14 AM

Hi David - just to clarify, my highlighting problems have nothing to do with Cyanogenmod (which I'd never heard of before!).  I just have a standard unmodified Android tablet running JellyBean 4.2.  The highlights that were in my highlighting file when I first installed Logos a few months back appear on the tablet, but nothing that I have added since then appears!

 

Thanks,

Pete

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