L5 another crash

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This post has 6 Replies | 3 Followers

Posts 838
Dewayne Davis | Forum Activity | Posted: Thu, Nov 29 2012 7:21 PM

Continuing to have random crashes. Logs attached. 4478.Archive.zip

“... every day in which I do not penetrate more deeply into the knowledge of God’s Word in Holy Scripture is a lost day for me. I can only move forward with certainty upon the firm ground of the Word of God.”

Posts 244
LogosEmployee
Ryan Gano (Faithlife) | Forum Activity | Replied: Mon, Dec 3 2012 9:35 AM

Reading through your logs didn't reveal anything obvious that is causing the problem. I've passed this information on to our mac developers.

Can you recall anything specific you were doing when this crash happened?

Ryan

Posts 18
Matt Ediger | Forum Activity | Replied: Mon, Dec 3 2012 11:40 AM

I had posted in the thread about L5 crashing when using the Bible Sense Lexicon, however, the crashing seems to be more sporadic. L5 just crashed again. I had several resources open, one of which was a word study on "false witness" in the NT. When I clicked on the pronouncement speaker (i.e. to hear how the word was pronounced it crashed.)

2728.Archive.zip

Posts 244
LogosEmployee
Ryan Gano (Faithlife) | Forum Activity | Replied: Mon, Dec 3 2012 11:52 AM

Reading through your logs makes me think this may be a hardware issue. The errors I see look like they are happening with trying to open a file. It's also possible that one of your database files is corrupt. I'm going to add these logs to the case I had written up previously so our mac experts can take a look.

In the meantime I would recommend:
Check for a full hard drive or full RAM
Close other applications and see if there are too many apps fighting for limited resources
Run a tool to check the disk drive (not sure what tools are available on a mac)

You mentioned that you've got other threads going as well so I apologize if these recommendations are duplicating those threads (or if they make no sense in a mac world Surprise). 

Posts 838
Dewayne Davis | Forum Activity | Replied: Mon, Dec 3 2012 1:10 PM

Ryan Gano:

Reading through your logs didn't reveal anything obvious that is causing the problem. I've passed this information on to our mac developers.

Can you recall anything specific you were doing when this crash happened?

Ryan

Don't remember what I was doing. Crashing is inconsistent. And if I remember correctly, there was not even a crash alert this time. It just disappeared. I don't seem to have as many crashes when I enable logging. (Kind of like when my wife can't get something to work until the one time I am watching.) But it does seem like all crashes seem to happen shortly after Logos startup. 

I don't think your following post was directed to me. But I am using 512 SSD with half space still free and have 16G of ram. Thanks.

“... every day in which I do not penetrate more deeply into the knowledge of God’s Word in Holy Scripture is a lost day for me. I can only move forward with certainty upon the firm ground of the Word of God.”

Posts 18
Matt Ediger | Forum Activity | Replied: Mon, Dec 3 2012 1:49 PM

Ryan,

Thanks for your response! You have not repeated anything from the other thread. I have 8gb of ram as of the last crash there was apporx. 3gb free. I have a 750 gb hard drive with more than half available. Sometimes I have other programs open, but it doesn't seem to matter.

Posts 777
Brisa Davis | Forum Activity | Replied: Mon, Feb 11 2013 2:47 PM

These crashes appear to be related to a "Too many files open" issue on Mac. This issue was fixed in 5.0b RC 2 for beta testers, and will be fixed in general when 5.0b ships to the stable channel. 

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