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Phelix Lockhart | Forum Activity | Posted: Fri, Nov 30 2012 2:16 AM

I am running windows 8 and when I run the BSL tool; the right pane is not displaying anything and when I try to dock the pane Logos crashes. This has happen every time since I have upgrade to Logos 5, can some one help.

here are the crash logs...

Log Name:      Application
Source:        Application Error
Date:          11/30/2012 3:34:07 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Computerroom
Description:
Faulting application name: Logos.exe, version: 5.0.1.241, time stamp: 0x50b7aa20
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0ae10a28
Faulting process id: 0x730
Faulting application start time: 0x01cdcedd91ff6ff9
Faulting application path: C:\Users\Phelix Lockhart\AppData\Local\Logos4\System\Logos.exe
Faulting module path: unknown
Report Id: 15fddd9f-3ad1-11e2-afaa-001d098b553b
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-11-30T09:34:07.000000000Z" />
    <EventRecordID>3045</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Computerroom</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Logos.exe</Data>
    <Data>5.0.1.241</Data>
    <Data>50b7aa20</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>0ae10a28</Data>
    <Data>730</Data>
    <Data>01cdcedd91ff6ff9</Data>
    <Data>C:\Users\Phelix Lockhart\AppData\Local\Logos4\System\Logos.exe</Data>
    <Data>unknown</Data>
    <Data>15fddd9f-3ad1-11e2-afaa-001d098b553b</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

 

 

Posts 26958
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Nov 30 2012 2:20 AM

Phelix, we need crash/error logs from http://wiki.logos.com/Diagnostic_Logging  Please upload them as described (also include logos.log).

Dave
===

Windows 10 & Android 8

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