Refund?

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Posts 4
badcliq | Forum Activity | Posted: Mon, Dec 3 2012 10:15 PM

I just bought: Normal 0 false false false

The Essential IVP Reference Collection Version 3

However, I forgot to put in the discount code so I'm being charged the full price. :(

Can I please get a refund on the extra dollars that I paid? Or at least a credit on my account?

Thanks

Posts 6784
Forum MVP
Lynden Williams | Forum Activity | Replied: Mon, Dec 3 2012 10:17 PM

I recommend that you call Logos in the morning, and make the request. That should not be a problem, based on the quality of their customer service that I have seen.

Lynden Williams Communications

Posts 167
David Kirk Davis | Forum Activity | Replied: Tue, Dec 4 2012 1:07 AM

That won't be a problem. You get 30 days to refund any item for any reason. They are very easy to work with regarding those things. 

Posts 68
Graeme Adams | Forum Activity | Replied: Tue, Dec 4 2012 2:13 AM

Logos has BY FAR THE BEST CUSTOMER SERVICE I have ever experienced in any company I have dealt with.  I have found their responses to be more than fair and fast.

 You will have no problem getting your order revised or refunded within 30 days, (and sometimes beyond the already generous 30 days)

 

 

 

Posts 4
badcliq | Forum Activity | Replied: Tue, Dec 4 2012 2:44 PM

Just made the call. Should get the extra amount paid refunded within 10 days or so.

All good!

 

Thanks guys!

Posts 11433
DMB | Forum Activity | Replied: Tue, Dec 4 2012 3:25 PM

Well, badcliq, you're smart in 2 ways ... chose a good company and a good set of books to boot!

"God will save his fallen angels and their broken wings He'll mend."

Posts 812
Cynthia in Florida | Forum Activity | Replied: Wed, Dec 5 2012 3:13 AM

Just chiming in...

 

My CS experience with Logos has been stellar!!!

Cynthia

Romans 8:28-38

Posts 2953
Mike Childs | Forum Activity | Replied: Fri, Dec 7 2012 7:48 AM

Cynthia in Florida:
My CS experience with Logos has been stellar!!!

Mine, too.  Great company with which to do business.

 

"In all cases, the Church is to be judged by the Scripture, not the Scripture by the Church," John Wesley

Posts 3760
BillS | Forum Activity | Replied: Fri, Dec 7 2012 2:02 PM

Michael Childs:

Cynthia in Florida:
My CS experience with Logos has been stellar!!!

Mine, too.  Great company with which to do business.

 

Yes +2

Grace & Peace,
Bill


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