Bug: Logos5 Search Crash

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This post has 6 Replies | 1 Follower

Posts 74
陶小占 Jimmy To | Forum Activity | Posted: Thu, Dec 13 2012 2:24 AM

Hi,

When I use my home's laptop to start up Logos 5 and click Search , then it crash.

Here's the log.

3250.Logos.log

8473.LogosCrash.txt

5430.LogosError.log

but it works in my office's laptop.

Jimmy To

Posts 12514
Forum MVP
NB.Mick | Forum Activity | Replied: Thu, Dec 13 2012 2:49 AM

Jimmy,

the Log says, "name can't begin with '&' character" - maybe a limitation of the underlying database - did you try to save a guide or document with such a name or started your seacrh with it?

Running Logos 9 latest (beta) version on Win 10

Posts 74
陶小占 Jimmy To | Forum Activity | Replied: Thu, Dec 13 2012 3:25 AM

Hi Mick,

I save some documents file name with Chinese(some of them I save as first character), Hebrew character.

I try to rename those documents(the file name begin with Chinese character)  , begin with English character .

but it still crash..

 

Posts 74
陶小占 Jimmy To | Forum Activity | Replied: Thu, Dec 13 2012 4:46 AM

this time I rename all documents and guides without Chinese/Hebrew character.

(by the way, I just wonder can we rename directly in the document panel without click open ?)

it still crash and sync fail too.

here's the log.

7484.Logos.log

7357.LogosCrash.txt

5226.LogosError.log

Jimmy

Posts 27910
Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Dec 13 2012 10:48 PM

Jimmy

You need to contact Logos Support for this issue.

Dave
===

Windows 11 & Android 8

Posts 74
陶小占 Jimmy To | Forum Activity | Replied: Fri, Dec 14 2012 7:27 AM

Yup, just keep waiting ...without searching...Hmm

Posts 74
陶小占 Jimmy To | Forum Activity | Replied: Sun, Dec 16 2012 7:54 AM

I solve the problem finally. I just delete all file in C:\Users\username\AppData\Local\Logos4\  and reinstall . 

Thanks

Jim

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