Videos with No Length (min/sec)

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This post has 5 Replies | 2 Followers

Posts 18
Jay Vestal | Forum Activity | Posted: Sun, Dec 16 2012 11:32 AM

For some reason, when I upload a video (in either .avi or .wmv format) it does not have the length of the video associated with it.  Therefore, when I place it in the "Warm-Up" section it does not run properly.  What am I doing wrong?

Posts 18
Jay Vestal | Forum Activity | Replied: Sun, Dec 16 2012 7:42 PM

So far, I have uploaded the same video in .mpg, .avi and .wmv formats and all three are uploading with no length (min/sec).  They also do not show up on My Content when I add a video.  They do show up in the My Content when i add a Content slide and add the video as a background, however when it plays there is no sound.  HELP!

Posts 18
Jay Vestal | Forum Activity | Replied: Sun, Dec 16 2012 7:57 PM

01736.ProclaimError.log

8508.Proclaim.log

 

Hopefully the log files will help solving this issue.

Posts 1
The Surge Community Church | Forum Activity | Replied: Mon, Dec 17 2012 7:07 AM

we're seeing this issue too... did you ever find the root cause?

Posts 1729
LogosEmployee
Hunter Clagett | Forum Activity | Replied: Tue, Dec 18 2012 12:53 PM

I have been able to reproduce that bug. I have notified our developers who will be investigating the problem.

In the meantime, I apologize for the inconvenience.

 

 

- Hunter Clagett

Logos 4 Bug Report - Mac | PC

Proclaim - Mac/PC

Posts 159
Matthew Peterson | Forum Activity | Replied: Mon, Jan 7 2013 8:25 AM

This has been fixed with an update to Proclaim in December. Let us know if you run into this issue again.

 

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