Most Exciting Sale Ever. Thoughts?

Being in Australia sales like this can be a tad frustrating. Especially when I email my usual sales guy and he is on ( Well deserved) leave.

The add makes it sound like I can get products at pre-pub prices. Is this true and has it been other people's experience?

Also I am hoping, and Logos are pretty good at this, that if my email to sales is not responded to by Monday that the deals will be honoured after Christmas or when the email is responded to!

Merry christmas Y'all! (Is that how it is said?) Smile

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Brooks Cochran

Most likely Logos will honor the "pricing" since you emailed during the time period of the sale. I, personally, do not like calling to ask for a price. To me, and some may disagree, it is like going to a Car Dealership and seeing the "sticker price" and then getting into a discussion with the sales person over how "low" he can go on the car. I'd rather see the lowest possible price and then either buy or walk away!

Joseph Turner

https://community.logos.com/discussion/comment/444493#Comment_444493

I always use the chat feature and ask, "What is the lowest price that you can do on the following?" I give a list and take whatever seems like a good deal. The best deal I've gotten in the last few days is $165 for the Journal of Biblical Literature.

I have never had to wait any length of time to chat with an associate.

William Gabriel

Well, I took advantage of the sale today. However, I would not say it was their "Most Exciting Sale Ever." I think last year's Logos Christmas Cash sale would qualify as the "most exciting."

I pointed out a sale price that was available to me on a product in the recent past, and the salesperson wouldn't honor it. They told me that the price they quoted me was "the best price available to you." I still took advantage of it, because it was probably <= any price I'll be able to get over the next year.

But the experience was not even close to most exciting ever.

Mark Stevens

https://community.logos.com/discussion/comment/444785#Comment_444785

Well, I took advantage of the sale today. However, I would not say it was their "Most Exciting Sale Ever." I think last year's Logos Christmas Cash sale would qualify as the "most exciting."

I pointed out a sale price that was available to me on a product in the recent past, and the salesperson wouldn't honor it. They told me that the price they quoted me was "the best price available to you." I still took advantage of it, because it was probably <= any price I'll be able to get over the next year.

But the experience was not even close to most exciting ever.

Sadly I thought this would be the case. The marketing makes it sound as though we'd get products at pre-pub prices as well. I have emailed three people and have yet to get a response. It is Christmas here in Australia so it look like I and Logos miss out!

Mark Stevens

https://community.logos.com/discussion/comment/444785#Comment_444785

Well, I took advantage of the sale today. However, I would not say it was their "Most Exciting Sale Ever." I think last year's Logos Christmas Cash sale would qualify as the "most exciting."

I pointed out a sale price that was available to me on a product in the recent past, and the salesperson wouldn't honor it. They told me that the price they quoted me was "the best price available to you." I still took advantage of it, because it was probably <= any price I'll be able to get over the next year.

But the experience was not even close to most exciting ever.

https://community.logos.com/discussion/comment/444805#Comment_444805

I was wanting to purchasing the WBC; but they are trying to get me to purchase the Nelson package for $500. I'd much rather purchase the WBC by itself for $400.

BillS

For me, a sale so soon after L5's release is an impossibility.... I wish joy & peace to those who CAN take advantage...

Blessings!

DAL

I think "the most exciting sale" is misleading and is not the most exciting sale. I hate to say it, but it comes with a lie. They tell you how you can get your deal that you missed or something that's been on your wish list for a long time and when you actually call them thinking you're gonna get something....NOTHING! One of the reasons: "Well, the publisher won't let us do this one." Why not say "the most exciting sale ever" and then on small print or parenthesis say "some products subject to publisher's restrictions" or something along those lines. But don't tell us we're gonna get the deal we've been waiting for when all we're told is "Sorry, the price on this one stays the same at the publisher's request." I mean, tell us before hand so we can at least know that we have a 50/50 chance and not have us think we're really gonna get a discount when we're not.

Now, just for clarification, I'm not being negative (I know some will be quick to point out I'm being negative when I'm not), I'm just stating the truth and suggesting that for the next "most exciting sale ever" at least tell us some products might not be able to be discounted, that's all. I think it's a legitimate request.

Blessings & Merry Christmas!

DAL

Bill Moore

https://community.logos.com/discussion/comment/444816#Comment_444816

For me, a sale so soon after L5's release is an impossibility.... I wish joy & peace to those who CAN take advantage...

Blessings!

I echo your statements, Bill.

Shawn Drewett

https://community.logos.com/discussion/comment/444811#Comment_444811

CL please email me at "darrelldrewett at bellsouth dot net".

carver sims

https://community.logos.com/discussion/comment/444915#Comment_444915

I also called wanting a sale price for WBC and they would only give me Nelson bundle for 599.99. Very disappointed been saving all year to purchase, just don't need the extra books in bundle package! Maybe next year!

Armin

https://community.logos.com/discussion/comment/444961#Comment_444961

I also had a disappointing experience with this sale. Being at the other end of the world, I used the chat feature. It took ages until I got the first line from a sales person. Then each reply took about 10 mins. After nearly an hour, I realized that I am getting nowhere and then e-mailed sales. The next day (my time), I got a reply.

I asked for the best price of the following volume: http://www.logos.com/product/6039/the-encyclopedia-of-christianity-vol-5 It is normally $100. I was offered $71.95. Somebody mentioned on this forum that he got it for $65.

I
spent a month in hospital this summer with encephalitis and therefore did not
get the news of the price increase from $999.95 to $1,399.95 on August 12: http://blog.logos.com/2012/08/huge-savings-on-a-massive-academic-collection-from-baker-publishing/ I asked if there was still a chance to get it at the
$999.95? The answer was "no".

This means that overall, I was offered a discount of only 1.9%. I therefore decided that it was not worth it. To me, this does not qualify as a "sale".

Armin

Matthew C Jones

https://community.logos.com/discussion/comment/444816#Comment_444816

For me, a sale so soon after L5's release is an impossibility....

I hope they release Logos 6 in June (of whatever year.) So we can have 5 or 6 months between the release and Christmas Sale.

Maynard

https://community.logos.com/discussion/comment/444975#Comment_444975

I agree was very disappointed. Someone on another forum told me they were able to purchase the Dead Sea Scroll Database for $87, when I called and talked with Sales guy he kept trying to sell me a different package and then told me that he couldnt offer the database at a discounted price ($180.00).

William Gabriel

https://community.logos.com/discussion/comment/444785#Comment_444785

"You keep using that word*. I do not think it means what you think it means."

*Exciting, as in, Most Exciting Sale Ever

David Paul

https://community.logos.com/discussion/comment/444981#Comment_444981

For me, a sale so soon after L5's release is an impossibility....

I hope they release Logos 6 in June (of whatever year.) So we can have 5 or 6 months between the release and Christmas Sale.

YES!!! I think the first or second thought that passed through my head when I heard that L5 had been released was,"why NOW??"

But, if you will recall, L4 was released at almost the exact same time of year in "09, so there may be some arcane reason why this simple request is overlooked.

Unix

https://community.logos.com/discussion/comment/445194#Comment_445194

These kind of sales are for other people than me! [:)]

I missed the sale. I had limited time at the the computer, I don't have internet at home, and didn't boot my own computer to see the homepage in the software. On Sunday I didn't imagine public libraries were open so I didn't even have a look. On December 24th I didn't have access to any computer whatsoever and no ticket for the local bus and train - I have to save on ticket expenses.

There weren't many books that I really wanted, and if I would have went crazy I might have spent more buying books that I would have regret (and not returned within 30 days). Most of the book I would have "wanted" would had been for my studies. But my studies won't start for another 2 years since first I have to complete high-school, then I'm going to study classical Greek.

I cleared several items from my wish list this morning.

Really, almost all items that I want, besides such that I will have to have in my studies (which I don't know yet for sure which ones they will be) are NOW in pre-pub and I've placed pre-pub orders. So I know I'm getting the lowest price.

I don't exactly need these kind of sales! I'm already happy with the prices Logos offers me: for example they cut in half the prices on the ICC volumes I wanted (so I returned one too late, the customer service was kind and I got a refund and I bought it again), and I also made HUGE savings on another thing.

Logos works without constant internet connection. So my advice is: think whether it's really worth having an internet connection all the time, every year. I don't know how it works in the U.S, but over here I can use wireless internet in public libraries, one of the Churches, and occasionally pay for an internet café. (My costs for internet café are VERY low nowadays even though I think I have quite a good level of comfortability and have payed just to surf.) Plus I have internet in the school. But when I quit school I won't install internet, I've managed for such a long time with out so I'm used to this. I will save thousands of $ on not having internet, compared to some people, which is almost as much as I spend on books and tuition fees.

Conclusion: I didn't miss out on anything and it's as healthy to think carefully what to buy, wait a long time until buying and maybe the needs have changed meanwhile!

Instead of sitting at the computer watching sales I got a terrific walk together with my girlfriend. Time spent with her is time well spent!

Mark Stevens

https://community.logos.com/discussion/comment/445216#Comment_445216

I received word back yesterday that only pre-pubs cancelled in the last 4 months could be included. I tried to get the NIVAC pre-pub price I had for OT and Prophets but the rep said they didn't have a record of it. Because it is a Zondervan product they can't discount it the way they do with other products.

On a personal note I have found this sale disappointing and I think a little misleading. But hey, it isn't the end of the world and Logos offer some great prices at other times of year and through my sales rep. I am just disappointed because I got my hopes up!

DMB

https://community.logos.com/discussion/comment/445216#Comment_445216

Now, Unix ... thousands of $ for internet service? We keep TWO ISPs busy and don't even come close to a single thousand.

In fact we get 4G now climbing in wilderness areas. But agree that saving $ is good ... keeping Logos turned OFF saves money.

William Gabriel

https://community.logos.com/discussion/comment/445620#Comment_445620

I received word back yesterday that only pre-pubs cancelled in the last 4 months could be included. I tried to get the NIVAC pre-pub price I had for OT and Prophets but the rep said they didn't have a record of it. Because it is a Zondervan product they can't discount it the way they do with other products.

On a personal note I have found this sale disappointing and I think a little misleading. But hey, it isn't the end of the world and Logos offer some great prices at other times of year and through my sales rep. I am just disappointed because I got my hopes up!

Yes, I was just thinking about this a bit more yesterday, thinking that maybe I needed to have actually abandoned something in my cart or canceled a prepub. Then I reread the note on my Logos homepage:

This Might Be Our Most Exciting Sale Ever!

Every day, customers show interest in products but change their minds before making the purchase. They may pre-order a Pre-Pub and cancel it, or load up their shopping cart and abandon it at the Logos.com checkout. These items may be added to wish lists, or simply forgotten. Maybe you’ve caught yourself sighing over that Logos deal that got away. In an effort to increase your Christmas cheer, we want to give you another shot at that resource you’ve been daydreaming about…more

The bold section is is exactly why I contacted them, but the implication--what was underlined--"the deal you missed"--is not what they delivered.

I think from now on, I'm going to have trouble believing it unless it's hard numbers in print. Trust was lost in my estimation.

Ron Corbett

https://community.logos.com/discussion/comment/445783#Comment_445783

Honestly, Logos said they wanted to "make an effort" - they are. They usually do a very good job in my estimation. My experience has been that they usually allow a little grace after a Pre-Pub deadline has passed. This can be very helpful. I have never heard of a four month grace period with Pre-Pubs. I'm sorry if this doesn't reach back far enough for you, but to me, this is not too shabby.

Unix

https://community.logos.com/discussion/comment/445651#Comment_445651

Over a long period of time, of course! As You can see from: http://community.logos.com/forums/p/62220/439822.aspx#439822 I live in densely populated blocks, and internet is still expensive here, $50 or more a month + installation. I just tried out my brother's 3G for a couple of days in my computer, and it stopped today, it also never functioned well - I was unable to put my computer in power-save mode or hibernate without having to reboot to access internet again.

Now, Unix ... thousands of $ for internet service?

Michael Sullivan

https://community.logos.com/discussion/comment/445811#Comment_445811

I am happy with the sale. I got the existing Concordia commentaries at "very close" to the prepub price: $32.24/vol. I have never seen Concordia stuff for Logos go on sale, so I am a happy camper.

Now, If we can just get the excellent Ezra/Nehemiah commentary to change status in prepub. . . .

Unix

https://community.logos.com/discussion/comment/445818#Comment_445818

Is the sale still going on? Wasn't it last weekend? Not that it matters, I have no previous now cancelled pre-pub orders that I would want and very few anyway.

Bruce Dunning

https://community.logos.com/discussion/comment/445869#Comment_445869

Is the sale still going on? Wasn't it last weekend? Not that it matters, I have no previous now cancelled pre-pub orders that I would want and very few anyway.

I believe the sale is on through January 2nd.

Matthew C Jones

https://community.logos.com/discussion/comment/445885#Comment_445885

I believe the sale is on through January 2nd.

I finally bought the Master Bundle XL on the last day of the sale. I was very surprised by something though; I asked for a discount on The Classic Commentaries and Studies on Galatians and was told the regular price was the best price I could get. Had this been a copyrighted work with a "big, bad, greedy" publisher denying any discount in sale pricing, I would have understood the firm pricing. But we all heard Bob Pritchett say the Community Pricing titles must meet costs before graduating to the Pre-Pubs. And since these are all public domain works the "big, bad, greedy" publisher does not have any fingers in the cake. So please tell me why Logos could not offer this resource for a discount. I did not bother asking for sale prices on any other resources. I figured if they can not discount their own public domain title they did not have anything else discounted, for me, at least.

"Most exciting sale ever"? No. That was 2010 books for $2010 dollars at Christmas 2010.

DAL

https://community.logos.com/discussion/comment/448160#Comment_448160

At first I was disappointed because BECNT upgrade had no discount as the promotion ad "said." BECNT I got it at prepub price, but due to financial hardships I had to return it in the past, so it was "the deal that had escaped" and I was hoping to get it back, but to my luck I didn't get it. Anyway, days later (yesterday) I called some other sales person to purchase other resources, including the NIV 1984 Bundle, and he wasn't much of a help. It was like he didn't want to even bother to look up at some discounts for me, so I told him I would call back and then called later, but specifically asked for Maggie Segar (my usual sales person) and she was very nice and customer service oriented. She looked up at the "NIV 1984 Bundle" and said her system told her that could not be discounted (in fact, she even mentioned that the price had dropped a lot from the original price she remembers), then she kindly took time looked at the other resources I wanted and she was able to give me a discount on each item I wanted. She was very helpful where as the other guy wasn't so helpful. I guess he was having a bad day or was tired, because he even told me I already had the NIV 1984 Bundle when I didn't...LOL. Oh well, even though I didn't get the best deal ever during the "Best Sale Ever" event, I still managed to get a great deal to have the NIV 1984 Edition which Zondervan doesn't want to sell anymore, plus I got the other resources I wanted at a great discounted price. My hats off to Maggie for helping me get a great deal on the books and commentary I wanted.

Now, even though the "Best" sale ever was not so best ever to some of us, I'm still glad that we have Logos Bible Software to help us grow in grace and knowledge of our Lord Jesus (2 Peter 3:18). One thing is for sure, with Logos Sales Advertisements sometimes it'll be a hit and miss type of thing, but over all Logos in some way or another manages to take care of us to the best of their abilities. So hats off to them too for their efforts.

Blessings!

DAL

To anyone at Logos if you think you can make an exception and give me the BECNT 7 Vol upgrade at prepub price, please, give me a call or email me; you have my information. I promise not to tell anybody...LOL...I guess this is my final feeble attempt to get away with what I want. [:P][;)][8-|][A] Thanks!

Dean J

https://community.logos.com/discussion/comment/448287#Comment_448287

I was glad to save money this year; I am surprised though that Logos didn't offer a sale on in-house books. I'm not griping about the lack of a good sale this year at all--I do, however, have a problem with pitches which are simply not honest or true.

Into Grace

https://community.logos.com/discussion/comment/448298#Comment_448298

I liked last year's sale better. I had very limited funds after upgrading to Logos 5. So this year's small sale was good for my budget.

Ultimately, my hope is in the Lord and not in the size of my digital library. The right books do help in my walk. It's normal to desire books that benefit one spiritually.

David Paul

https://community.logos.com/discussion/comment/448160#Comment_448160

"Most exciting sale ever"? No. That was 2010 books for $2010 dollars at Christmas 2010.

I'll be honest...that (or the 2011 version) is what I really wanted going into the end of the year, but the L5 release kind of changed those plans. I jumped from Portfolio to Portfolio, and then picked up some of the Classic Commentaries I missed because they came out in massive costly batches. I have all the CCCs now, except for the ones that haven't come out yet. That makes me happy since it really looked like that goal was going to go bust when I couldn't afford them all when the releases went live.

I will say this...I think the Master Collections they offered this year PALED in comparison to the previous two years. I would never in a bazillion years get this year's MC. So I'm not disappointed I couldn't get what they offered this year...but I'm extremely disappointed they offered these new bundles instead of the older ones. I still want to get one of the older MC's at some point--I hope that will be an option next year...if not sooner.

Matthew, if at first you don't succeed, try try again. [I][;)]

Sacrifice

https://community.logos.com/discussion/comment/448322#Comment_448322

I have a Logos rep that always gives me a great price. Thanks John.

Now, if Logos can just get the software to work the way it is suppose to ... [:D]

Matthew C Jones

https://community.logos.com/discussion/comment/448322#Comment_448322

CLARIFICATION: I understand you to be saying you bought some of these Classic Commentaries collections with discounted pricing. I am redundantly trying to point out even with the Master Bundle XL in the cart.....no discount.

but the L5 release kind of changed those plans. I jumped from Portfolio to Portfolio, and then picked up some of the Classic Commentaries I missed

This is what I don't understand. I upgraded to Logos 5 in early November. I also moved from L4 Portfolio to L5 Portfolio. Then I nabbed the Master Bundle XL. But when I wanted the Classic Commentaries & Studies on Galatians I was offered no discount at all. None (even though it is a Logos published public domain collection that has been pure profit from day one.)

I refuse to pay $169 for that resource when I know others are getting other collections in that series with discounts. It will just remain a burr in my saddle reminding me of the other pricing inequities I heard about in this sale. I saw one buyer got the 5th volume of The International Standard Bible Encyclopedia for $65 while another was charged $75. I believe Logos has a right to extend any offer they choose to those they deem worthy. I just wonder where I fell out of favour. My price for Master Bundle Xl jumped $25 after Christmas while it was sitting in my cart. The sale said it was running through January 2. The prices kept fluctuating.

Matthew, if at first you don't succeed, try try again.

From Logos standpoint the sale was a success. They sold me 2 big ticket items.

David Paul

https://community.logos.com/discussion/comment/448435#Comment_448435

I refuse to pay $169 for that resource when I know others are getting other collections in that series with discounts. It will just remain a burr in my saddle reminding me of the other pricing inequities I heard about in this sale. I saw one buyer got the 5th volume of The International Standard Bible Encyclopedia for $65 while another was charged $75.

This isn't that unusual in the area of sales. It's called "dynamic pricing" (at least that is the name it has been given recently). In commissioned sales, there is an absolute lowest price and a starting price. Any sale closed above the lowest price gives the salesman a bigger payout. That shouldn't surprise anyone--been that way since Adam was in diapers. What is a bit unusual is that many supposedly "flat rate" and non-commissioned retailers have begun to use this method for their normal retail business...see here. This might be a bit more unexpected, and for some disconcerting. But again, sellers want what they can get...as much as they can get...without losing the sale to someone else. It's a dance...a competition...a game of chicken. Whatever...point is, until the J.C. Penney catalog came along, bartering was pretty much the name of the game. The truly ironic thing is that just about a year ago, J.C. Penney's new CEO instituted a we-never-have-a-sale-just-one-low-price policy...and Penney's sales cratered disasterously. Reason is...people like to dicker over the price, even though they say they don't. Psychologists have confirmed this in studies.

So, the upshot is...try try again, like I said above. Not only can you play one store against another store...you can play one salesman against another salesman. Understand, I've done sales, and it can be feast or (very often) famine. Sales people work hard. I am shockingly poor by most people's standards, but I always tip at restaurants. I rarely go to waiter served restaurants though. But I know those people need to make a buck, even though they probably make much more than I do. Logos is a monopoly of sorts--once you are invested, it's hard to break free. So going to another retailer isn't a feasible option for many of us. Still, we can "shop" for a best price if we aren't satisfied with what been offered...or not offered, as in your case. I had to talk to a few salesmen before I got what I wanted. Mainly it was a quesiton of what I could afford, but I was of the same opinion as you--I wasn't going to pay the current going price for my earlier CPs. In the end, I didn't. I won't say what I paid (although many buyers love to trumpet their "great deals" to others, mostly to brag) becaue to me that is bad form. I respect a saleman's place/need to be able to strike a better deal for himself on the next sale if he can. As always, the buyer needs to fend for himself.

I think one person being able to pay $75 while another pays $85 is not a bad thing...it's a good thing. Otherwise, we might all have to pay $85...or even $95. In the end, the bargin that's cut will depend or persistence and the intensity of desire to complete a transaction on the part of both buyer and seller. I didn't get the best deal possible for what I wanted, but I was pleased with the fact that I was able to get things that I wanted and thought would forever be out of reach, at a price I was pleased with. For me it worked out. I just had to keep at it until it did.