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Posts 19
Mark Phelps | Forum Activity | Posted: Sat, Jan 26 2013 5:21 PM

Hi,

I'm trying to upload a video for tomorrow's presentation, but the progress seems stuck at 0%.  It's currently 8:21 p.m. Eastern Time.  Could this just be a heavy traffic situation?

Mark

Posts 19
Mark Phelps | Forum Activity | Replied: Sat, Jan 26 2013 5:48 PM

And now "error uploading" message.  Clicked "retry"...

Posts 19
Mark Phelps | Forum Activity | Replied: Sat, Jan 26 2013 6:01 PM

Made it all the way to 8%.  Now back to 0%.

 

Any thoughts at all?

Posts 19
Mark Phelps | Forum Activity | Replied: Sat, Jan 26 2013 6:20 PM

Got all the way to 31% on the third try.

 

Would appreciate some feedback, please.

Posts 646
Ann Boyles | Forum Activity | Replied: Mon, Jan 28 2013 10:40 AM

Mark, could you please post your logs? You can find instructions on how to locate and attach them here: http://community.logos.com/forums/t/39446.aspx

Posts 19
Mark Phelps | Forum Activity | Replied: Mon, Jan 28 2013 3:51 PM

I've done that.  Not sure I did it according to instructions: the files didn't want to attach to the message, so I pasted the error log data into the message itself.

Posts 646
Ann Boyles | Forum Activity | Replied: Tue, Jan 29 2013 8:12 AM

Mark, I do not see any logs posted. Where did you post these? Could you attach them to this forum thread so we can take a look? Thank you.

Posts 646
Ann Boyles | Forum Activity | Replied: Tue, Jan 29 2013 11:59 AM

I'm sorry, Mark, I see your post now. For some reason, although you posted it yesterday afternoon, it didn't show up for me until just now.

I'm going to follow up with you via email, to see if it will be easier for you to send your full logs that way.

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