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This post has 3 Replies | 1 Follower

Posts 3
Pastor Jason Bryant | Forum Activity | Posted: Tue, Jan 29 2013 7:04 AM

Team:

We have sound and videos added to our presentations on Sunday's.  When playing the slides on air the sound is distorted or some of the audio is removed from the videos.  Could this be because of the Internet connection or is there as setting.

Posts 646
Ann Boyles | Forum Activity | Replied: Tue, Jan 29 2013 8:39 AM

Jason, I have followed up with you via email.

Posts 41
Shawn Bumpers | Forum Activity | Replied: Tue, Jan 29 2013 7:21 PM

I think I'm having the same problem. Video file plays fine outside of proclaim but when on air, the video starts with jumbled audio and then has no audio.

Posts 646
Ann Boyles | Forum Activity | Replied: Thu, Jan 31 2013 10:38 AM

Shawn, are these videos "local only" or "upload and sync to group"? Are you trying to play them on a Windows or a Mac machine? Do you have any third party codecs installed on your machine? On Windows, one popular codec pack is "K-lite", which you can check for via search or by going to "Start Menu" > "Control Panel > "Add/Remove Programs", and seeing if "K-Lite" is listed among your programs.

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