notes still not syncing

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This post has 22 Replies | 2 Followers

Posts 28
Adam Spencer | Forum Activity | Posted: Tue, Jan 29 2013 6:01 PM

Was the new app (3.2.1) supposed to fix the note syncing problem?  My notes still aren't syncing from ipad to PC.  If I make a note on my computer it will sync with the ipad but it deletes any notes that I made on the ipad that haven't previously been synced to the computer.  Thanks for any help.

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alabama24 | Forum Activity | Replied: Wed, Jan 30 2013 5:49 AM

Adam - I'm sorry I can't give you much help… I know that there were several issues with both bugs & server side… apparently some have been fixed and others are being worked on. 

Out of curiosity… what version of the desktop app are you running? What platform?

OSX 10.9 | iOS 7 | L5 Gold | Mac Logs | Install

Posts 28
Adam Spencer | Forum Activity | Replied: Wed, Jan 30 2013 9:17 AM

Alabama,

i'm pretty sure it's the latest version on my pc, it updates automatically.  I'm running Logos 4.

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alabama24 | Forum Activity | Replied: Wed, Jan 30 2013 10:19 AM

Adam Spencer:
i'm pretty sure it's the latest version on my pc, it updates automatically.  I'm running Logos 4.

There have been users before who have said the same thing… and we found out their version was more than a year old! If a user doesn't pay close attention, resource and software updates appear to be the same. Do you know if you are at least on a 4.6 build?

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Posts 28
Adam Spencer | Forum Activity | Replied: Wed, Jan 30 2013 5:41 PM

It's version 4.6a SR-6 (4.61.0.3399).

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alabama24 | Forum Activity | Replied: Wed, Jan 30 2013 5:47 PM

Thanks Adam. That is good. Hopefully Logos will chime in… 

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Posts 28
Adam Spencer | Forum Activity | Replied: Wed, Jan 30 2013 6:46 PM

I updated the Vyros app as well.  It won't sync notes either.  Did I mess up a setting or something? 

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alabama24 | Forum Activity | Replied: Wed, Jan 30 2013 7:11 PM

Adam Spencer:
Did I mess up a setting or something? 

I don't think so. Do you know how to open the actual note files on mobile? Do you have many notes, or just a few? Have you tried creating a new note file and using it in an unused resource (just for trial purposes)?

OSX 10.9 | iOS 7 | L5 Gold | Mac Logs | Install

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Kevin Byford | Forum Activity | Replied: Thu, Jan 31 2013 4:38 AM

Adam Spencer:

Was the new app (3.2.1) supposed to fix the note syncing problem?  My notes still aren't syncing from ipad to PC.  If I make a note on my computer it will sync with the ipad but it deletes any notes that I made on the ipad that haven't previously been synced to the computer.  Thanks for any help.

Hi Adam,

I have reported this issue to our development department, and will attempt to reproduce the issue tomorrow (er, I meant today).

Posts 28
Adam Spencer | Forum Activity | Replied: Sat, Feb 2 2013 6:14 AM

I don't know if this is helpful information or not, but when I open the program on my PC it is taking much much longer for the home page to come up.  The wheel just spins for a good couple of minutes.  That's a relatively new phenomenon.

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Dustin Masters | Forum Activity | Replied: Mon, Feb 4 2013 3:45 PM

Adam,

We just deployed a fix for this today on the server, would you please verify that this is still happening to you?

Thanks,
Dustin 

Software Dev at Logos.  How to post your logs: (Windows) (Mac)

Posts 28
Adam Spencer | Forum Activity | Replied: Mon, Feb 4 2013 4:17 PM

The wheel spinning thing is fixed.  The syncing is not.  Thank you for working on it. 

Posts 5
mmauro | Forum Activity | Replied: Tue, Feb 5 2013 7:14 AM

There's a button on the iPad that says Accounts. Hit that button and you'll notice that Notes can store files on the iPad alone or on iCloud. Any notes made in or transfer to iCloud Notes will sync between devices.

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Graham Criddle | Forum Activity | Replied: Tue, Feb 5 2013 7:45 AM

mmauro:

There's a button on the iPad that says Accounts. Hit that button and you'll notice that Notes can store files on the iPad alone or on iCloud. Any notes made in or transfer to iCloud Notes will sync between devices.

 

But these notes will not be part of your Logos environment nor synch with your desktop notes.

Posts 5
mmauro | Forum Activity | Replied: Wed, Feb 6 2013 6:36 PM

Graham Criddle:

mmauro:

There's a button on the iPad that says Accounts. Hit that button and you'll notice that Notes can store files on the iPad alone or on iCloud. Any notes made in or transfer to iCloud Notes will sync between devices.

 

But these notes will not be part of your Logos environment nor synch with your desktop notes.

 

Emailed yourself a note then forwarded it to desktop and it worked to upload. The note was then recognized on your desktop and Apple iPad. 

 

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Graham Criddle | Forum Activity | Replied: Wed, Feb 6 2013 11:15 PM

mmauro:
Emailed yourself a note then forwarded it to desktop and it worked to upload. The note was then recognized on your desktop and Apple iPad. 

I'm sorry but this is not how notes work in a Logos context - and these forums are for discussion of Logos software.

If I am missing your point, please clarify.

Posts 18
Ken | Forum Activity | Replied: Fri, Feb 8 2013 9:53 AM

I am having the same problem for the last few months.  Notes between PC and ipad are no longer syncing.  They worked fine when I first got the iPad app.  I did recently get them to sync once when I went to settings and logged in with Facebook, completely closed out of the iPad app and restarted it but can't repeat it.  It is really making the iPad app unusable for me.

I hope someone figures this our soon.

Posts 18
Ken | Forum Activity | Replied: Fri, Feb 8 2013 10:31 AM

BTW, I am talking about Logos notes and logging into Facebook through Logos.

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alabama24 | Forum Activity | Replied: Fri, Feb 8 2013 10:44 AM

Ken - I am really sorry, but I have no idea what you are talking about. It would be helpful for you to start a new thread and explain the issue clearly.

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Posts 10
Brent Hudson | Forum Activity | Replied: Mon, Feb 11 2013 6:33 AM

I am using iOS version 3.2.1.1993 and desktop version 5.0.1.0291 for Mac.  The sync function stopped working for me as well.  I've rebooted the iPad (4) and load only the Logos app, but nothing seems to kickstart the sync function.  I'm hoping a fix happens soon.

Brent

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