Bug: An error has occurred during synchronization, click to try again (2) ...

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Posts 17
Todd Trapani | Forum Activity | Posted: Tue, Feb 12 2013 11:46 AM

Our main display machine is not syncing at all today!  There's no icons to indicate syncing error.  Syncing icon is dark.

The internet connection is good.  We can go online.  We can also sync our song lyrics and scripture verses.  Version is up to date.  Rebooted - problem is still there.

When we click to resync we see "An error has occurred during synchronization, click to try again"  This happens no matter the service file we open.  We've tried all day today - no luck.

2 Services this sunday without display!

 

8507.Proclaim.log

7673.ProclaimError-2.log

8372.ProclaimError.log

 

Posts 17
Todd Trapani | Forum Activity | Replied: Wed, Feb 13 2013 12:57 PM

We cannot control the presentation from our iPad any longer.  Don't know if this is part of the problem or a new one.   We have a service tonight and still no resolution.  This has been down since Sunday AM!

HELP!!!!

Posts 646
Ann Boyles | Forum Activity | Replied: Wed, Feb 13 2013 3:22 PM

Todd, I have reported this issue to our developers and they are looking into it.

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