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Andrew Chuter | Forum Activity | Posted: Mon, Mar 4 2013 3:22 AM

As a result of replacing a mobile device I have unregistered the wrong device (i.e. the new one) from my account as it was not clear from the account details which was which. Any thoughts as to how I can re-register my new device?

               Thanks

                  Andrew

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JT (alabama24) | Forum Activity | Replied: Mon, Mar 4 2013 4:59 AM

Andrew Chuter:
Any thoughts as to how I can re-register my new device?

  1. Delete and reinstall the app from the right device.<or>
  2. Call Logos customer service

I don't know if they can help you or not.

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JT (alabama24) | Forum Activity | Replied: Mon, Mar 4 2013 5:00 AM

Have you tried something as simple as downloading a resource from the device itself?

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Andrew Chuter | Forum Activity | Replied: Mon, Mar 4 2013 6:06 AM

Thanks - in the end I have deleted and re-installed the app - this worked (though it does mean that downloaded books are currently being re-downloaded!)

           Andrew

Posts 29730
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JT (alabama24) | Forum Activity | Replied: Mon, Mar 4 2013 6:28 AM

Andrew Chuter:
though it does mean that downloaded books are currently being re-downloaded

Sorry… I forgot to tell you that. Tongue Tied

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Andrew Chuter | Forum Activity | Replied: Mon, Mar 4 2013 6:41 AM

Not a problem!

        Andrew

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