How To Report Bugs in Logos 4 Mac - Tutorial w/ VIDEO

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This post has 65 Replies | 10 Followers

Posts 100
Heath Choate | Forum Activity | Replied: Tue, Feb 16 2010 9:15 PM

Joe Miller:

Karl Ingersoll:
Joe . . . embarrassed to ask this . . . by "pinning the folder" to the dock, do you mean "dragging" the logging folder there?
you got it! :-)

Joe:

I sent my first set of logs thanks to your video. It was truly helpful. Might I make some minor suggestions in order to minimize the workflow?

1. Once I located the logging folder I drug it the Finder side bar. I chose this over making it a stack because most of this process can be done within Finder.

2. I opened the Logging folder from the side bar and ran the the Logos4.log

3 When saving a copy as I used the drop down and since the logging folder is in the side bar it  shows immediately in the drop down. 

This keeps most of the action in the finder without needing to go to the desktop so often.

 

Thanks again Joe

 

Posts 59
Warren Hicks | Forum Activity | Replied: Tue, Feb 23 2010 11:11 AM

Do I need to go through this process each time I want to make a post or does the logging file update itself as I continue to work?

Posts 505
Michael Kares | Forum Activity | Replied: Tue, Feb 23 2010 11:25 AM

Nope.  Once you update the logging file, it stays updated.  You only need to post the logos4.log and/or the indexer.log when reporting a problem

Posts 117
C Devin Chaulk | Forum Activity | Replied: Fri, Mar 5 2010 5:23 AM

So, when creating subsequent archive.zip files, do I need to once again "Save a copy" of the "Console Messages" and then "Compress these 3 items" or can I skip that and go straight to "Compress these 3 items?" Just want to be clear! Thanks!

Posts 505
Michael Kares | Forum Activity | Replied: Fri, Mar 5 2010 6:46 AM

C Devin Chaulk:

So, when creating subsequent archive.zip files, do I need to once again "Save a copy" of the "Console Messages" and then "Compress these 3 items" or can I skip that and go straight to "Compress these 3 items?" Just want to be clear! Thanks!

Console messages need to be saved each time

Posts 117
C Devin Chaulk | Forum Activity | Replied: Fri, Mar 5 2010 10:30 AM

Awesome. Thanks!

Posts 2
Patrick Rettig | Forum Activity | Replied: Sat, Mar 13 2010 8:21 AM

Cameron, I just purchased the 250 dollar version for my mac.., and I'm sure I don't know how to use it, but it seems that nothing is happening, no matter what I search, bibles.., words, scripture, everything renders 0 found.., it's very frustrating, perhaps you could help me with suggestions?

Posts 1539
Terry Poperszky | Forum Activity | Replied: Sat, Mar 13 2010 8:52 AM

Patrick Rettig:

Cameron, I just purchased the 250 dollar version for my mac.., and I'm sure I don't know how to use it, but it seems that nothing is happening, no matter what I search, bibles.., words, scripture, everything renders 0 found.., it's very frustrating, perhaps you could help me with suggestions?

Patrick, watch the video that is referenced at the start of this thread, follow the instructions and post your issue and logs in a new thread. I have every confidence we will get you up and running in a jiffy.

 

 

Posts 30
Donald E. Shannon | Forum Activity | Replied: Wed, Mar 17 2010 5:25 PM

Posting new threads?

I am a newbie to blogs and posting in general, but I have done it often enough to know that soewhere there is a reply (like this one) and somewhere there is usually a 'start new thread or post or somthing similar...but I can't find one.

 

So please excuse my asking this question as possibly an unrelated topic.

 

I am MAC user, since around pre-release alpha 11

I am relatively satisfied with the pace of updates however, as MAC becomes more and more complete, will the home page reiterate some of the topics? I have had a lot of interest in some of the topics only to find they are not yet implemented. As a pre-release user, I understand that things may not go as planned and somethings planned for this release may get bumped to a later date in order to stay on track with other updates.

 

what I am really most concerned about is being able to go use features when prompted on the main startup screen without having to go back and read what could be hundreds of days of pages. Please go back over the features once they are released. ALSO would be really cool for us MAC users when a new feature is available, could you say so on the startup screen? or have a special segment always there for MAC users?

 

Again as I said, I have only been using since alpha 11, which is only a couple months, but it took me that long to find out that there was a listing of release updated on the FAQ page somewhere...

 

Also, if you could tell me where I should have posted/started new thread?

Posts 2793
J.R. Miller | Forum Activity | Replied: Wed, Mar 17 2010 5:32 PM

Donald E. Shannon:
I am a newbie to blogs and posting in general, but I have done it often enough to know that soewhere there is a reply (like this one) and somewhere there is usually a 'start new thread or post or somthing similar...but I can't find one.
Hi Donald.  Try the Main page of the Mac Forum

Donald E. Shannon:
what I am really most concerned about is being able to go use features when prompted on the main startup screen without having to go back and read what could be hundreds of days of pages.
With every release, the developers post "Release Notes" that are Pinned to the top of the Forum.  That is the only post you need to read as it will tell you what is new in each release.  

In this case, the A15 release notes are here http://community.logos.com/forums/t/13209.aspx

Blessings

My Books in Logos & FREE Training

Posts 1875
Alan Macgregor | Forum Activity | Replied: Wed, Mar 17 2010 5:36 PM

Donald E. Shannon:
Also, if you could tell me where I should have posted/started new thread?

Assuming you want to post in Logos 4 Mac. Go to Logos 4 Mac forum page (The one with all the listed posts) or click this link http://community.logos.com/forums/75.aspx.  Then click on Write a New Post on the top bar under the Title. Then just type your post and Preview it to check it before finally clicking Post. And you're done! You've started a new thread!

Smile

iMac Retina 5K, 27": 3.6GHz 8-Core Intel Core i9; 16GB RAM;MacOS 10.15.5; 1TB SSD; Logos 8

MacBook Air 13.3": 1.8GHz; 4GB RAM; MacOS 10.13.6; 256GB SSD; Logos 8

iPad Pro 32GB WiFi iOS 13.5.1

iPhone 8+ 64GB iOS 13.5.1

Posts 6
William Jones | Forum Activity | Replied: Wed, Mar 24 2010 4:02 PM

All,

I am not a computer guru.  That is why I have a mac.

I have attempted to install L4Mac on two computers.  My MacBook Air (SSD version) is at work, and is "supposedly" downloading the program, and installing, and I will find out in the morning.

My home computer (iMac 3.06G Intel Core 2 Duo 4GB 800 Mhz DDR2 SDRAM) has been "preparing your library" now for the better part of 18 hours.  I am told this is too long.

(1) Is it working?
(2) Where do I even find the folder on this computer that tells me if this is loading or not - e,g, where are the files stored?

If I can't get it to work soon, I will be forced to return it.  It is the Platinum 4 edition.

Thanks in advance.

WJ

Posts 38
Richard Forinash | Forum Activity | Replied: Wed, Mar 24 2010 5:18 PM

18 hours is not toooooooo long.

Mine took 24 hours & I have a MacBook Pro

& I'm also using PC via Parallels

Im also using  Platinum & don't return 

any thing or your wasting your time & money.

 

RF

Posts 10832
Forum MVP
Jack Caviness | Forum Activity | Replied: Thu, Mar 25 2010 12:25 PM

William Jones:
My home computer (iMac 3.06G Intel Core 2 Duo 4GB 800 Mhz DDR2 SDRAM) has been "preparing your library" now for the better part of 18 hours.  I am told this is too long.

William

You will get better responses to your questions if you start a new thread in this forum. This thread was started for a specific purpose many weeks ago, and your questions are likely to get little attention here.

Posts 37
Doug Bassett | Forum Activity | Replied: Wed, May 12 2010 7:49 AM

In the written instructions, it should be ~Library, not ...Library. Tilde indicate home folder on the Mac. Also, this section was missing from the video and you went right into aliasing the logging folder.

Posts 3
Mikel Homa | Forum Activity | Replied: Mon, Jun 21 2010 4:34 PM

Joe, Thanks man. By the way do you know what happened to the hand out under the file section? it just disappeared on me. Any word of wisdom will be greatly appreciated.

Mikel

Posts 3
Mikel Homa | Forum Activity | Replied: Mon, Jun 21 2010 4:35 PM

Joe, Thanks man. By the way do you know what happened to the hand out under the file section? it just disappeared on me. Any word of wisdom will be greatly appreciated.

Posts 1246
David Mitchell | Forum Activity | Replied: Tue, Jun 22 2010 8:53 AM

MikelHoma:
By the way do you know what happened to the hand out under the file section?

We removed the UI for creating and opening them because we haven't implemented support for them, yet. The Windows team is planning a near-total rewrite of the feature in the not-too-distant future, and in order to avoid wasting a lot of work, we intend to wait until this is done before we bring the feature to the Mac.

David Mitchell
Development Lead
Faithlife

Posts 3
Mikel Homa | Forum Activity | Replied: Thu, Jun 24 2010 1:01 PM

Thank you for the info.

Posts 14
Neal Price | Forum Activity | Replied: Wed, Aug 11 2010 7:43 AM

I'm having trouble finding the correct "Logging" folder to begin with in Finder.  I don't have a Logos4 folder in my Library>Logs folder.  Have I missed something?  I have some bugs to report, but I can't seem to figure this out.

 

Thanks in advance for any assistance!

 

Neal

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