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Posts 68
vandevsr | Forum Activity | Posted: Thu, Jun 6 2013 9:24 AM

I'm using the Windows 8 primarily for the NIV 84.  I downloaded that resource so that it's available offline.  Just yesterday their was an update and since downloading it the app crashes (closes leaving me at the start screen) whenever I navigate by entering a reference.  Navigating by advancing a page at a time works, but going by reference doesn't.

I've removed the resource.  The online version (streaming) works.  I re-downloaded it and it crashes.

Posts 2
Richard Maclean | Forum Activity | Replied: Fri, Jun 7 2013 3:36 AM

Same for me with "Receiving or Refusing God's Glory" by Jack Hayford

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Graham Criddle | Forum Activity | Replied: Fri, Jun 7 2013 3:53 AM

This does seem to be resource-specific

I get the crash-when-navigating-by-reference problem in the downloaded NIV84 but not in the downloaded NIV2011

Posts 4264
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Kevin Byford (Faithlife) | Forum Activity | Replied: Mon, Jun 10 2013 2:08 PM

Steve Vandevelde:
I've removed the resource.  The online version (streaming) works.  I re-downloaded it and it crashes.

Steve,

We're currently looking into the issue - please see http://community.logos.com/forums/p/71175/496351.aspx#496351 .

Posts 4264
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Kevin Byford (Faithlife) | Forum Activity | Replied: Thu, Jun 13 2013 1:31 PM

Steve Vandevelde:
I've removed the resource.  The online version (streaming) works.  I re-downloaded it and it crashes.

Hi Steve,

Please remove the NIV84 from your device and download it again; this should fix the issue.  Sorry for the inconvenience.

Posts 68
vandevsr | Forum Activity | Replied: Thu, Jun 13 2013 1:46 PM

Nicely done!

That has resolved the issue.  Thanks for the quick work.

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