Logos crashes when trying to create a Reading Plan

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Graham Criddle | Forum Activity | Posted: Wed, Aug 28 2013 11:30 PM

Using 5.1a RC3 on Windows 8 crashes when I try and create a particular Reading Plan as shown below (this was to try and assist another user in another thread)

Logs attached

5661.Logos.log

5732.LogosCrash.txt

2476.LogosError.log

7418.LogosIndexer.log

The problem seems to be related to the passage ranges selected in "Test Plan" - if I just allow Logos to create a plan reading passages every day it works fine.

Graham

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Jack Caviness | Forum Activity | Replied: Thu, Aug 29 2013 3:37 AM

No problem creating this in 5.1a RC-3 on Mac OS 10.8.4. I can't even efficiently read Mac logs, so I will not even attempt a Windows one.

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Graham Criddle | Forum Activity | Replied: Thu, Aug 29 2013 3:57 AM

Hi Jack

Thanks for trying to reproduce this - interesting that it doesn't occur on Mac. 

I wonder if its a Windows-specific issue or if there is something wrong with my setup

Graham

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Dave Hooton | Forum Activity | Replied: Thu, Aug 29 2013 4:19 AM

I get the same crash in Windows 7!

Dave
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Graham Criddle | Forum Activity | Replied: Thu, Aug 29 2013 4:25 AM

Dave Hooton:

I get the same crash in Windows 7!

thanks Dave

looks like a Wndows-specific bug then.

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Dave Hooton | Forum Activity | Replied: Thu, Aug 29 2013 4:30 AM

It also crashed with an existing plan on the OT as I was typing a new range  Ge - Mal | Mt - R

I wonder if the Mac guys tried your range?

Dave
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Jack Caviness | Forum Activity | Replied: Thu, Aug 29 2013 4:37 AM

Dave Hooton:
I wonder if the Mac guys tried your range?

Yes I did.

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Dave Hooton | Forum Activity | Replied: Thu, Aug 29 2013 4:41 AM

Jack

It's not the same - use | instead of commas

Dave
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JT (alabama24) | Forum Activity | Replied: Thu, Aug 29 2013 5:09 AM

I DID get a crash on Mac while trying to help in the other thread... But I restarted Logos and it didn't crash for a couple more tries. 

macOS, iOS & iPadOS | Logs |  Install

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Jack Caviness | Forum Activity | Replied: Thu, Aug 29 2013 8:03 AM

Dave Hooton:
It's not the same - use | instead of commas

Using | instead of comma, L5 Mac crashed twice. But if commas work, why use |?

alabama24:

I DID get a crash on Mac while trying to help in the other thread... But I restarted Logos and it didn't crash for a couple more tries. 

Restarting Logos did not help. She crashed again. You Windows guys are so clever at finding ways to crash Geeked

Gotta run. My Bride wants to go to Chang's for lunch. Sorry Bama

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Graham Criddle | Forum Activity | Replied: Thu, Aug 29 2013 8:07 AM

Jack Caviness:
Using | instead of comma, L5 Mac crashed twice

Thanks Jack

So it's a generic L5 bug not OS specific.

Jack Caviness:
But if commas work, why use |?

They do different things.

"Matt, Mark" creates a reading plan which reads through Matthew and then Mark

"Matt | Mark" creates a reading plan which takes you through both Matthew and Mark each day

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JT (alabama24) | Forum Activity | Replied: Thu, Aug 29 2013 8:16 AM

Graham Criddle:
"Matt | Mark" creates a reading plan which takes you through both Matthew and Mark each day

Is that working for you? It isn't on Mac... at least not for me.

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Graham Criddle | Forum Activity | Replied: Thu, Aug 29 2013 8:19 AM

alabama24:
Is that working for you? It isn't on Mac... at least not for me.

I don't know - it crashes when I try and create the planSmile

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Toby Steele (Faithlife) | Forum Activity | Replied: Thu, Aug 29 2013 8:41 AM

I am replicating this and have opened a case.

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Graham Criddle | Forum Activity | Replied: Thu, Aug 29 2013 8:55 AM
Thanks Toby Appreciated, Graham
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Dave Hooton | Forum Activity | Replied: Tue, Sep 3 2013 9:38 PM

Toby Steele:

I am replicating this and have opened a case.

Why wasn't this crash considered important enough for RC4?

Dave
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Jack Caviness | Forum Activity | Replied: Wed, Sep 4 2013 3:47 AM

Graham Criddle:

Jack Caviness:
But if commas work, why use |?

They do different things.

"Matt, Mark" creates a reading plan which reads through Matthew and then Mark

"Matt | Mark" creates a reading plan which takes you through both Matthew and Mark each day

Bit late to the party here, but thanks for the information.

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Graham Criddle | Forum Activity | Replied: Wed, Sep 4 2013 4:00 AM

Jack Caviness:

Graham Criddle:

Jack Caviness:
But if commas work, why use |?

They do different things.

"Matt, Mark" creates a reading plan which reads through Matthew and then Mark

"Matt | Mark" creates a reading plan which takes you through both Matthew and Mark each day

Bit late to the party here, but thanks for the information.

No problem.

Dave Hooton:

Toby Steele:

I am replicating this and have opened a case.

Why wasn't this crash considered important enough for RC4?

Agreed - this really needs to be addressed.

Graham

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NB.Mick | Forum Activity | Replied: Wed, Sep 4 2013 4:54 AM

Graham Criddle:

Dave Hooton:

Toby Steele:

I am replicating this and have opened a case.

Why wasn't this crash considered important enough for RC4?

Agreed - this really needs to be addressed.

Graham

but in a Release Candidate 4? In another thread Rosie chided Logos for solving a bug in RC, since those are considered stable versions.

Fixing a bug that wasn't newly introduced in RC3 or a regression in this version risks breaking the build and should probably only occur for very serious issues. Logos sometimes seems to treat this a bit flexible in order to put in bugfixes in that are a bit longer on the backburner (and hopefully thoroughly tested etc). A new case for something that obscure - which needs to be analyzed for the cause of the crash, found out regarding the circumstances that make it happen, then it needs new coding to prevent the crash but not inducing some side-effects down the road and a lot of testing to ensure this really is the case.... you get the idea - shouldn't risk breaking the stable version.

As much as we all want to see bugs fixed fast: those who use Logos for sermon preparation and for their seminary coursework etc. need to rely on a stable version. Trying to fix a bug by shooting from the hip at this stage of the development process endagers these people.

Running Logos 9 latest (beta) version on Win 10

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Graham Criddle | Forum Activity | Replied: Wed, Sep 4 2013 5:47 AM

HI Mick

Very fair and valid points.

NB.Mick:
Fixing a bug that wasn't newly introduced in RC3 or a regression in this version

It's this aspect I can't quantify.

I know I have used this feature in the past but not for some time so I don't know when the fault was introduced.

I guess I assumed it was in 5.1a but, on reflection, I really don't know!

It would be nice if someone using the stable version of 5.1 could test and see whether it works correctly there.

Graham 

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