Logos 5 crashed when trying to go to Login screen using CTRL key

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Posts 56
Gerard Lim | Forum Activity | Posted: Sun, Sep 15 2013 3:54 PM

I'm using Logos 5.1a SR-1 and Windows 8. When I try to go to the Login screen using the CTRL key, Logos 5 crashes. Rebooting many times didn't help. I used to be able to go the Login screen but that was a while back. Now with Logos 5 and Windows 8 update I can't.

Did anyone experienced this problem? Appreciate any help. Thanks.

Posts 8596
TCBlack | Forum Activity | Replied: Tue, Sep 17 2013 6:39 AM

I believe logs might help, even though you're crashing - this should work.

Please enable Logging ( http://wiki.logos.com/Diagnostic_Logging  ) and upload your logs (  http://wiki.logos.com/Uploading_Logs ) so we can take a look.

Thanks. 

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Posts 56
Gerard Lim | Forum Activity | Replied: Tue, Sep 17 2013 6:52 PM

Logos 5.1a SR-2 took care of the problem. Prior to this I also talked to tech support. Thanks.

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