Update Installer

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Posts 8
| Forum Activity | Posted: Mon, Oct 7 2013 6:45 AM

I am running Logos 5.1b on OS X 10.8.5. There is a  Logos icon at the top right of the screen with the option to install an update. When I select to install the update, a pop up window appears and it says version 4 updates being installed. After I use this update tool, Logos will not run again until i reboot the mac book. The update popup hangs until reboot too.  Please advise?

Posts 3196
LogosEmployee
Thomas Ball | Forum Activity | Replied: Mon, Oct 7 2013 4:28 PM

HEllo 132936,


Can you delete the Logos app from your Application folder (if there are two delete both), re-install the app from here: www.logos.com/install, and start it with logging enabled in the event you have further problems with it? https://www.logos.com/support/logos5/mac/problem

If you have further problems, please attach the logs that you can capture via the instructions for logging to this thread. 

 

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