How do I get rid of Logos partner offers?

Page 1 of 1 (10 items)
This post has 9 Replies | 1 Follower

Posts 16
Barry Stewart | Forum Activity | Posted: Sun, Oct 27 2013 7:05 PM

I always reject all sharing of information with partner enterprises. That's why I was not expecting to get this in my e-mail from -

"Logos Partner Offers" <promotions@logosmail.com Ministry Leaders, To create awareness for Video Blocks, they are giving away 7 days of complimentary access to download anything you want from over 100,000 motion backgrounds, video clips, music tracks and more: 7 Days of Complimentary Downloads - 100,000 Clips Just create a username and password, and you get download access to everything on Video Blocks for 7 days. You can download 20 clips per day. Video Blocks is only giving this complimentary access to a limited number of users, so start downloading now:"

I thought it was from Logos, so before checking it out, I forwarded the news to several friends and then went on a trip. I'm back now so I checked it out and I see this in the terms and conditions - If you do not cancel your free trial subscription within 7 days of the date you start your trial, your subscription will continue automatically and the monthly fee will be billed to the credit card or other billing source provided by you when you signed up for the trial, on the first day of each successive subscription term. Such billing will occur without further notice to you. Should you choose to discontinue your subscription for any reason before expiration of the then applicable subscription term or the trial period, you may cancel your subscription and terminate future billing by calling 866-282-5360.

I detest these automatic subscription schemes and I want no more of them. I had to give my e-mail to make libronix and now logos products work and I didn't mind because I thought logos would only use it for my interaction with them. I'M GREATLY DISAPPOINTED.

Posts 694
Steve Maling | Forum Activity | Replied: Sun, Oct 27 2013 7:42 PM

Hi, Barry,

I would feel the same irritation. Go to Logos.com and sign in to your account. Click on "Email Lists & RSS Feeds". You can "Unsubscribe from all marketing emails" or you can unsubscribe from "Partner Offers". This should take care of the problem. Good luck!

Posts 11433
DMB | Forum Activity | Replied: Sun, Oct 27 2013 8:09 PM

If I remember right, one or more sweepstakes'y offers on Logos included agreeing to 'Logos Partner' mail.  Main reason I didn't participate.

The irony is that when Logos hinted at a similar approach (sign-up = opt in), the forum came a bit unglued. I wonder now how much customer info Logos shares with their 'partners'.

"God will save his fallen angels and their broken wings He'll mend."

Posts 9566
Forum MVP
Bruce Dunning | Forum Activity | Replied: Mon, Oct 28 2013 4:08 AM

Barry Stewart:
I detest these automatic subscription schemes and I want no more of them. I had to give my e-mail to make libronix and now logos products work and I didn't mind because I thought logos would only use it for my interaction with them. I'M GREATLY DISAPPOINTED.

I'm sorry that this has happened to you. I'm not sure how this happened but this is not "normal". I've never received an offer from any Logos that I have not signed up to receive. I would suggest that you call Logos directly and discuss your situation.

Using adventure and community to challenge young people to continually say "yes" to God

Posts 35
Colin Ware | Forum Activity | Replied: Mon, Oct 28 2013 4:44 AM

Funny you should say that. I thought I had unsubscribed from all email communication but still receive them. An email to Logos has been ignored. It is difficult to call because I am on the other side of the world.

Posts 6717
Forum MVP
Lynden Williams | Forum Activity | Replied: Mon, Oct 28 2013 5:12 AM

Colin Ware:
It is difficult to call because I am on the other side of the world.

Have you tried Skype?

Lynden Williams Communications https://www.lyndenwilliams.net 

Posts 2112
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Mon, Oct 28 2013 10:28 AM

Denise:
I wonder now how much customer info Logos shares with their 'partners'.

We don't share any customer info with people who email our Partner Offers list. They prepare their email, send it to us, and then we send it to the list. They have zero access to individual customer information.

Posts 2112
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Mon, Oct 28 2013 10:49 AM

Colin Ware:

Funny you should say that. I thought I had unsubscribed from all email communication but still receive them. An email to Logos has been ignored. It is difficult to call because I am on the other side of the world.

Colin, I'm sorry for your bad experience. I can verify that you are unsubscribed from all marketing email that we send out. It's possible that you could still be signed up to Faithlife notifications, FeedBurner RSS-to-email emails (like new Pre-Pubs, the Logos blog), or blog comments. Each of these is controlled by a separate system, but they should have an unsubscribe link at the bottom of the email.

You will still receive non-marketing email (i.e., an order confirmation) from us if you continue to make transactions. It's also possible that you could be notified about changes to our privacy policy, etc.

Let me know if there's anything we can do to help.

Posts 16
Barry Stewart | Forum Activity | Replied: Mon, Oct 28 2013 10:52 AM

Steve Maling:

Hi, Barry,

I would feel the same irritation. Go to Logos.com and sign in to your account. Click on "Email Lists & RSS Feeds". You can "Unsubscribe from all marketing emails" or you can unsubscribe from "Partner Offers". This should take care of the problem. Good luck!

Thanks!  I got it done.

Now let's see if it sticks. I expect it will.

Posts 2112
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Mon, Oct 28 2013 11:13 AM

Barry Stewart:

I detest these automatic subscription schemes and I want no more of them. I had to give my e-mail to make libronix and now logos products work and I didn't mind because I thought logos would only use it for my interaction with them. I'M GREATLY DISAPPOINTED.

Barry, I'm very sorry for your frustration. We do our best to ensure that the emails that go out to our Partner Offers list are quality offers from quality partners. I'll have a conversation with the team to make sure we have the right checks in place. Your trust and positive experience with us are worth too much to lose over an offer that provides a frustrating experience.

Please accept my apologies on behalf of the team, and let me know if there's anything we can do to help.

Page 1 of 1 (10 items) | RSS