Duplicated CP pre-orders

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Mark Smith | Forum Activity | Posted: Fri, Nov 15 2013 12:36 PM

I just received duplicate emails for two CP bids that succeeded today. They are also listed twice on my orders page:

Pastor, North Park Baptist Church

Bridgeport, CT USA

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LogosEmployee
Kent Hendricks | Forum Activity | Replied: Fri, Nov 15 2013 1:01 PM

Sorry about this. Our team is aware of this issue and working on a fix. More details to come.

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Matthew C Jones | Forum Activity | Replied: Fri, Nov 15 2013 1:05 PM

Back in the old days you could enter multiple orders for a single title. Some people would resell the resources for a profit after they were published.

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Mark Smith | Forum Activity | Replied: Fri, Nov 15 2013 1:09 PM

Super.Tramp:
Back in the old days you could enter multiple orders for a single title. Some people would resell the resources for a profit after they were published.

Looks like that capability has been restored. Wink

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 11433
DMB | Forum Activity | Replied: Fri, Nov 15 2013 1:11 PM

I'm certainly planning on big-bucks on the Hymnology Collection!

"God will save his fallen angels and their broken wings He'll mend."

Posts 484
Travis Walter | Forum Activity | Replied: Fri, Nov 15 2013 1:43 PM

I just talked to CS and they told me to delete one of them. 

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Aaron Dutton (Faithlife) | Forum Activity | Replied: Fri, Nov 15 2013 2:21 PM

Thanks for letting us know. The duplicate orders have been removed.  We are investigating the root cause now.

Posts 19577
Rosie Perera | Forum Activity | Replied: Fri, Nov 15 2013 3:24 PM

Thanks, this happened to me too. But the duplicates are gone now.

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