Proclaim restarts our computer

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Peter Makovini | Forum Activity | Posted: Sun, Dec 1 2013 3:58 PM

Hello

We have recently installed the Proclaim presentation software on our church computer with installed Windows XP on it. We use 4 different screens and already from the start we were very happy with the possibilities Proclaim was offering. 

Now, nearly every single time sooner or later Proclaim simply restarts our church computer seemingly for no reason. This naturally make us doubt it's usability during a real meeting. (I have also installed the software on my personal laptop and it works without this problem)

Is there any way to find out where the problem might be? 

Thank you, Peter

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Scott Alexander | Forum Activity | Replied: Mon, Dec 2 2013 10:10 AM

Proclaim should not be capable of restarting your operating system. My guess is one of your device drivers is causing the system to crash, probably a video driver related to the four different outputs. My first step would be to ensure you have the latest video drivers.

Posts 12
Peter Makovini | Forum Activity | Replied: Mon, Dec 2 2013 10:13 AM

Thank you Scot, we will look at it and I'll get back to you if there is any progress.

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