NT101 & BI201 - Videos are NOT available on iPad

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Posts 692
Otto S. Carroll | Forum Activity | Posted: Mon, Dec 30 2013 5:11 PM

NT101 and BI201 do not have option to dowload video portion to portable devices, thus I'm not able to view the videos on my iPad.

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15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)

Posts 6004
DIsciple II | Forum Activity | Replied: Mon, Dec 30 2013 6:10 PM

Currently the courses don't offer this option.  You can stream from your mobile device but download.  The big question for me how much space would be required. This issue has been discussed in another recent thread. 

Posts 692
Otto S. Carroll | Forum Activity | Replied: Mon, Dec 30 2013 6:50 PM

Disciple of Christ (doc):
 Currently the courses don't offer this option.  You can stream from your mobile device but download.  The big question for me how much space would be required. This issue has been discussed in another recent thread. 

Thanks DOC. I understand that I'm viewing a streamed video on my iPad and that the actual video is NOT downloaded. But to the ability to view the streamed videos requires that the video resource file appear in Logos Library on my iPad, as seen in BI101, LT151, and OT101 below:

It appears that the reason that I can't stream the videos of NT101 and BI201 is the option to download their resource files to my iPad is missing, UNLIKE LT151 as seen below:

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15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)

Posts 6004
DIsciple II | Forum Activity | Replied: Tue, Dec 31 2013 4:41 AM

Apologies I misunderstood and confirm I have the same issue on my iPad.

Otto S. Carroll:

Disciple of Christ (doc):
 Currently the courses don't offer this option.  You can stream from your mobile device but download.  The big question for me how much space would be required. This issue has been discussed in another recent thread. 

Thanks DOC. I understand that I'm viewing a streamed video on my iPad and that the actual video is NOT downloaded. But to the ability to view the streamed videos requires that the video resource file appear in Logos Library on my iPad, as seen in BI101, LT151, and OT101 below:

It appears that the reason that I can't stream the videos of NT101 and BI201 is the option to download their resource files to my iPad is missing, UNLIKE LT151 as seen below:

Posts 55
LogosEmployee
Miles Custis | Forum Activity | Replied: Tue, Dec 31 2013 10:25 AM

These resources should be available on mobile platforms this afternoon.

Posts 692
Otto S. Carroll | Forum Activity | Replied: Tue, Dec 31 2013 1:01 PM

Great!!! Thanks, Miles!

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15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)

Posts 228
Stephen | Forum Activity | Replied: Mon, Feb 17 2014 8:25 AM

I just tried watching the videos on my iPad Mini in Airplane mode and they all said an internet connection is required. I downloaded my entire Llibrary to my mini and the videos show up as downloaded but I tried a video from each of the modules in the Bible Foundation and Doctrine series and none of them would play even though they are all downloaded to my mini.

When is this going to be fixed?

Posts 68
Aaron Linne | Forum Activity | Replied: Wed, Feb 19 2014 9:21 AM

Stephen:

When is this going to be fixed?

I have the mobile app team looking into this specific issue; thanks for bringing it to our attention!

Posts 593
Drew Hannay | Forum Activity | Replied: Wed, Feb 19 2014 10:35 AM

Stephen:

I just tried watching the videos on my iPad Mini in Airplane mode and they all said an internet connection is required. I downloaded my entire Llibrary to my mini and the videos show up as downloaded but I tried a video from each of the modules in the Bible Foundation and Doctrine series and none of them would play even though they are all downloaded to my mini.

When is this going to be fixed?

Currently videos cannot be downloaded to mobile devices. You can download the video "resource" (meaning, all the metadata about the videos), but you can't download the actual video files. This is how it's designed to work right now (I assume because the video files would take up massive amounts of space on a mobile device)...I'm not sure if there are plans to change this in the near future or not.

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