L5 for Mac very clunky

I don't know if others have had this experience, but for the past month or so, L5 for Mac has been very clunky and slow to respond. To select and copy text has been painful. I've had to revert back to using the Windows version on my Mac which is more responsive, but not the preferred option.

If there is a problem, I hope it can be rectified soon.

JASON

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Jack Caviness

My experience with L5 Mac is very different. May I offer a few suggestions:

1. Logs will be necessary for anyone to provide meaningful assistance. See the link in my signature.

2. Sometimes we need to think like Windows users and reboot the computer. Have you tried this?

3. Clunky and slow is not very descriptive. Please provide a more detailed description of your problem(s). It will assist in diagnosis.

4. Don't allow you Mac to sleep with Logos running. This should be fixed in 5.2a which is now in beta.

Keep Smiling 4 Jesus :)

To select and copy text has been painful.

Please elaborate; would like to try to replicate.

Curious if Safari is also running ? (personally have experienced fewer OS X 10.8.5 issues by minimizing use of Safari and quiting Safari often).

Keep Smiling [:)]

Jason Forbes

https://community.logos.com/discussion/comment/556978#Comment_556978

Sorry for the delay in reply. I will try to be more descriptive.

When I want to copy a text, I place the mouse at the start of the text I want to copy. Then I hold down the right mouse button with my finger, then move the mouse to the end of the text I want to copy. 3 seconds later, the text is highlighted. Using another finger, I press the left mouse button, and 3 seconds later, a popup menu appears. Making sure 'selected text' is selected, I click copy. 3 seconds later the popup menu disappears.

It doesn't run this slow all the time. Restarting Logos does help, but other for a while. Other times it's quite responsive. Admittedly, I do drive Logos very hard. But I haven't been driving it any harder than usual. For a long time, I've been really happy with the performance of logos. I made a comment (not in the forums) that running smoother under Mavericks when I upgraded the system. Just recently, it's gone down hill. According to my applications folder, the app was last modified on the 27th November. I'm assuming that's when the last update was.

I have tried quitting Safari, and turning off my external display. No change.

My machine is a 2012 MacBook Air, 2GHz, 8GB ram, 74GB HD free.

I'll see if I can provide logs.

Lee

https://community.logos.com/discussion/comment/557947#Comment_557947

... running smoother under Mavericks when I upgraded the system.

Did you upgrade from ML or install Mavericks from scratch? I always recommend a clean install, from scratch.

Cf. the opinion expressed here.

Jason Forbes

https://community.logos.com/discussion/comment/557960#Comment_557960

I just did an upgrade. As I said, Logos had been running fine.

Jack Caviness

https://community.logos.com/discussion/comment/557947#Comment_557947

the app was last modified on the 27th November. I'm assuming that's when the last update was.

That is the day after the release of 5.2 SR-3, which is the current stable release.

I'll see if I can provide logs.

Those may prove very helpful. But it is certain that none of us can provide useful assistance without them.

Jason Forbes

https://community.logos.com/discussion/comment/557997#Comment_557997

Well, I installed the Logos logger, enabled it, booted Logos, and the Logos logger told me Logos needed to be restarted. So I restarted Logos and Logos logger told me Logos needed to be restarted. So I restarted Logos and Logos logger told me Logos needed to be restarted. So I restarted Logos and Logos logger told me Logos needed to be restarted. So I restarted my whole system, booted Logos, and the Logos logger told me Logos needed to be restarted.

I'm assuming the Logos logger is suppose to do more than this?

JT (alabama24)

https://community.logos.com/discussion/comment/558021#Comment_558021

You are reading too much into it. The warning is telling you that Logos has to be restarted for the change to take place. Once you restarted Logos the first time, the change had taken place. [;)]

FWIW - Here are two screen shots of the helper app. The first is with Logos open, the second with it closed.

Lee

https://community.logos.com/discussion/comment/557974#Comment_557974

I just did an upgrade. As I said, Logos had been running fine.

Sometimes, when users perform a version upgrade, they get some file permissions weirdness and strange crud lying around the hidden folders. Just a suggestion.

Jason Forbes

https://community.logos.com/discussion/comment/558041#Comment_558041

Firstly, my apologies. I hadn't realised I could attach files to posts. Please find attached my log from a few weeks ago. The problem is still present.

LogosLogs.jasonforbes.20140107-101017.zip

Jason Forbes

https://community.logos.com/discussion/comment/565035#Comment_565035

Now I have another problem. Every time I try to copy the Hebrew text, the whole app crashes. I've tried restarting the machine, and a less busy layout. Still the same problem.

Here's the crash report...

0028.Apple Crash Report.rtf

LogosLogs.jasonforbes.20140131-134753.zip

Jack Caviness

https://community.logos.com/discussion/comment/565037#Comment_565037

For Apple Crash Reports, I click in the report, then Select All, copy and paste into TextEdit. Then save and attach the file to a forum post. It is likely that few people will bother to even look at your post this way.

Jason Forbes

https://community.logos.com/discussion/comment/565109#Comment_565109

Thanks for the tip [:)]

Jack Caviness

https://community.logos.com/discussion/comment/565037#Comment_565037

I am a rank amateur at reading Logos logs, but there were a few interesting items:

1. Saw several errors involving the ESV and Hebrew Bible Anderson-Forbes Analyzed Text. Thought maybe one or both were corrupted. However, then I saw the next item.

2. The last entry in the Logos.log read "

[quote]Got a SIGSEGV while executing native code. This usually indicates
a fatal error in the mono runtime or one of the native libraries
used by your application.

Unless Dave Hooton comes forward with a solution, perhaps you need to contact Logos Tech Support.

Dave Hooton

https://community.logos.com/discussion/comment/565035#Comment_565035

Firstly, my apologies. I hadn't realised I could attach files to posts.

You have a busy layout with corrupt panels from old versions of ESV and NIV (1984). Plenty of panels for AFAT but no corruption. Load to a blank layout and try another layout. You might reconstruct your default layout to avoid the corruptions.

You also have notes for the ESV with similar corruption - the saved text range (selection) is based on an old version of the bible and cannot be loaded. Not sure how you can recognise those if you have many notes for ESV.

EDIT: the notes would have been loaded in the "clunky" Layout.

Dave Hooton

https://community.logos.com/discussion/comment/565339#Comment_565339

Jason

How are you going with this problem?

Jason Forbes

https://community.logos.com/discussion/comment/566051#Comment_566051

Thanks for asking, Dave.

Intriguing, I tried what you suggested a couple of weeks ago with the same result. I just tried to reproduce the problem on a 'light' desktop to provide a log, and now it's running nice and sweet. I just did an update, but I don't know if that did anything to improve things.

Yes, I do have a busy desktop, I do drive logos hard, I make no secret about that. As strange as it may seem, it's a reflection of how my mind works with multiple steams of thought going at the same time.

In the meantime, I have been using the windows version on my Mac via Parallels/Win7, and that's been running fine on with the same busy desktop.

I'll close the corrupt panels and see what happens. Failing that, I'll scrap the desktop and start again.

Dave Hooton

https://community.logos.com/discussion/comment/566354#Comment_566354

Thanks for the feedback, Jason.

Jason Forbes

https://community.logos.com/discussion/comment/566356#Comment_566356

I've scraped my desktop, started a new desktop and linked 2 sets of Bibles (ESV, AGNT, AFAT each) and it's responding fine. So I'll keep an eye on it and see what happens.

Br. David

https://community.logos.com/discussion/comment/566357#Comment_566357

+PAX

Greetings all! Not sure if this post is in the correct place...

I've had this problem for a while now... a LONG while. And I finally decided to try and do something about it. The main motivation factor was watching some of the Practicum videos. There, everything seems to work very quickly.

Logos 5 (Verbum for me) is crazy slow. Insanely slow. It's slow opening the program, it's slow starting a passage guide from the Go box. It's slow opening the library. It's slow opening a single book from the library. Everything about it slow.

Why? What can be done about it? I'm in the process of trying a complete index re-build.

I've got about 3'500 resources. MacBookPro 2.8GHz intel core i7, 4GB 1333 MHz DDR3 Ram.

Many thanks!

Jack Caviness

https://community.logos.com/discussion/comment/566753#Comment_566753

It is best not to start two identical threads. This will only lead to splintered responses with reduced chances of reechoing a solution.

Your other thread has had two responses so far My Logos 5 program is very slow