Update 0% of 59.6 MB - Forever

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Kenneth Grant Johnson | Forum Activity | Posted: Wed, Feb 19 2014 1:27 PM

Hi Guys,

I'm hoping you can help me; it seems my logos has lost its ability to actually download updates.

Essentially the tray icon pops that it i busy downloading a update "Update 0% of 59.6 MB".

The problem is it stays there, my router is dead quiet no traffic, and no reporting of any problems; here is my log files: 

3276.Logos.log

88218.LogosIndexer.log

This is a logos 5 install even though the directory says 4, just upgraded with time.

Any ideas?

Kind Regards,

Kenneth

Posts 5563
Forum MVP
Rich DeRuiter | Forum Activity | Replied: Wed, Feb 19 2014 2:27 PM

My suggestion is to shut down and restart Logos, or to shut down and restart your computer. This is usually enough to solve this kind of an issue. If that doesn't do it, post back to this thread and we can look more closely. (Nothing jumped out at me in your logs.)

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

Posts 3148
LogosEmployee
Thomas Ball | Forum Activity | Replied: Thu, Feb 20 2014 10:45 AM

Hi Kenneth,

Can you run through the BITS troubleshooting bit of this article: https://www.logos.com/support/logos5/windows/firewall? I think BITS may be broken, or clogged. 

 

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