Attention - Website prices increase when selected

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Stephen McCracken | Forum Activity | Posted: Thu, May 1 2014 1:11 AM

Here are two examples of some of the pricing increases I am observing after adding to cart:

in the pre-pub which I tried to purchase before it shipped...

But when you go to purchase...

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MJ. Smith | Forum Activity | Replied: Thu, May 1 2014 1:17 AM

Prepub prices (almost) always rise when the product is released. It looks as if you caught the movement out of prepub midstream.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Rosie Perera | Forum Activity | Replied: Thu, May 1 2014 1:20 AM

I can reproduce this behavior for both The Gospel Call and True Conversion and the Ken Boa collection. Reproducing it with Ken Boa was even worse for me (though I own the collection already so it's a hypothetical price):

Also, I tested to see what would happen if I clicked "Add to cart" and it added it with the higher price.

Something is definitely amiss.

MJ. Smith:

Prepub prices (almost) always rise when the product is released. It looks as if you caught the movement out of prepub midstream.

The Ken Boa collection is not a pre-pub, yet it displays this behavior too.

Posts 472
Stephen McCracken | Forum Activity | Replied: Thu, May 1 2014 1:26 AM

MJ. Smith:
Prepub prices (almost) always rise when the product is released. It looks as if you caught the movement out of prepub midstream.

Yes maybe that was a bad example since it should have shipped yesterday but still showing as available.

In many of the products listed in the monthly sale (for example, Berkouwer (14 vols) & von Balthasar (14 vols) and others,  the prices increase and do not reflect the sale. My point is that it is throughout the website sale items. So until its fixed sales will be a bit slower.

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Glenn Airoldi (Faithlife) | Forum Activity | Replied: Thu, May 1 2014 6:34 AM

Hi All,

I'm replicating the same issue.  We're addressing it.  Thanks for calling it out.

Posts 176
Jim Snowden | Forum Activity | Replied: Thu, May 1 2014 7:23 AM
Looks like none of the May Deals are showing the reduced price on the detailed product page or when added to the cart, only on the intial May Deals page.
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