Can't download resource
Recently I bought the "Gospel According to the Old Testament" series. Most of the resources downloaded no problem, but Living in the Gap between Promise and Reality: The Gospel According to Abraham will not download no matter what I do. I can read it in Biblia, but not in Logos. Interestingly, I also cannot open it in my Android app – it comes up with an error message. This is a first. Anyone see this before? I emailed tech support who suggested I switch to Logos 5, but for various reasons I prefer L4 and intend to keep it for a while still.
Comments
-
Hi Abel
It may simply be that this resource will not work on Logos 4 and requires the latest version of Logos 5 to run. I don't know if this is the case but it is possible.
Abel C. Pol said:Interestingly, I also cannot open it in my Android app – it comes up with an error message
What error message do you get in the Android app?
Abel C. Pol said:but for various reasons I prefer L4 and intend to keep it for a while still.
are you able to expand on this? Logos 5 works the same was as Logos 4 with an enhanced UI and a lot of bug fixes. Logos 4 is no longer supported by Logos (see https://www.logos.com/support/free-support for an article from Logos regarding support status)
And the Logos 5 core engine is available for free at https://www.logos.com/install
Graham
0 -
Abel C. Pol said:
Living in the Gap between Promise and Reality: The Gospel According to Abraham will not download no matter what I do
This resource requires Logos 5.2a SR-7 or later.
Abel C. Pol said:I prefer L4 and intend to keep it for a while still.
Logos 4 is now unsupported: https://www.logos.com/support/free-support
We encourage everyone (running on Vista/10.6 or later) to install the free update to Logos 5: https://www.logos.com/install
0 -
You wrote, "It may simply be that this resource will not work on Logos 4 and requires the latest version of Logos 5 to run. I don't know if this is the case but it is possible." Okay, but so far it has only been this particular book in the series - I have not experienced the same error with a few others that do open without any problems. There is nothing that sets this book apart in terms of content - no multimedia content or anything of the sort. So what's the problem?
As to the Android app, I can download the resource but when I try to open it, it says, "An unknown error occurred opening resource." Never had that before, with any resource.
As to Logos 4 vs 5, consider the following:
- Logos 4 does everything I want it to do. No more, no less. Why mess with perfection?
- I invested time and money in the Logos 4 training manuals. I have no desire to deal with old features in new locations in Logos 5.
- I have read that Logos 5 makes it more difficult to cut and paste content into a Word document, which would disturb an essential part of my research (I keep an exegesis file as a word document with quotes from various sources, etc) - I have no desire to change my current workflow.
- Logos 5 contains various extra features like the Scripture memory tool, timeline, etc. which I consider gimmicky. I don't want that stuff cluttering up my menus. If there was a way to avoid seeing it altogether (also in the menus - i.e. a truly barebones version of Logos 5) then I might think about it.
0 -
Abel C. Pol said:
There is nothing that sets this book apart in terms of content - no multimedia content or anything of the sort. So what's the problem?
I don't know why this particular resource requires 5.2a SR7 or later but Bradley, from Logos, has confirmed above that it is the case
Abel C. Pol said:As to the Android app, I can download the resource but when I try to open it, it says, "An unknown error occurred opening resource." Never had that before, with any resource.
It does happen, occasionally, with some resources. I suggest you start a separate thread in the Android forum - http://community.logos.com/forums/96.aspx - where it can be looked at.
Abel C. Pol said:Logos 4 does everything I want it to do. No more, no less. Why mess with perfection?
I guess because it is no longer supported and doesn't support one of the resources you want to access - and this will increase as new resources are developed and released
Abel C. Pol said:I invested time and money in the Logos 4 training manuals. I have no desire to deal with old features in new locations in Logos 5.
I understand that - personally I didn't find that many things were dislocated but I can see how it might be the case. The bulk of it, however, is the same.
Abel C. Pol said:I have read that Logos 5 makes it more difficult to cut and paste content into a Word document
I don't understand that - as far as I can see it is exactly the same
Abel C. Pol said:Logos 5 contains various extra features like the Scripture memory tool, timeline, etc. which I consider gimmicky. I don't want that stuff cluttering up my menus. If there was a way to avoid seeing it altogether (also in the menus - i.e. a truly barebones version of Logos 5) then I might think about it.
Fair enough - and, clearly, it's your call. I'm just concerned that with Logos 4 now being unsupported you might find issues in the future which would cause you to need to either stop using it or upgrade and flagging it to you.
0 -
Abel C. Pol said:
Logos 5 contains various extra features like the Scripture memory tool, timeline, etc. which I consider gimmicky. I don't want that stuff cluttering up my menus. If there was a way to avoid seeing it altogether (also in the menus - i.e. a truly barebones version of Logos 5) then I might think about it.
The free Logos 5 download will be "barebone" without a Logos 5 base package (or a Logos 4 base package). Unsupported features will be unavailable in the menus or greyed out. See https://wiki.logos.com/Upgrade_or_Crossgrade#Feature_Comparison.
'Scripture memory tool' is integrated with Passage Lists and it doesn't display unless you want it.
Dave
===Windows 11 & Android 13
0 -
Thanks for the chart, that finally sold me. I have downloaded Logos 5 and will give it a fair try - so far I am missing L4, but I suppose I could get used to L5 after a while. Oh, and The Gospel According To Abraham does download now.
0 -
Let us know how you are progressing - preferably in the Logos 5 Forum[:)]
Dave
===Windows 11 & Android 13
0
