Indexing stops at 6 percent

After installing Logos 5 on my new Surface Pro 2, indexing begins but fails at 6% on every attempt. "Rebuild index" does not solve the problem and the indexing fail message often accompanies the indexing shut down. This is a Windows 8 computer and all updates have been installed. Any Ideas? I have attached the Logos Log Files associated with this fault.

God bless

Bill

2678.New Compressed (zipped) Folder.zip

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MJ. Smith

You have a database error in a reverse interlinear, I believe. I'll let someone else identify the precise file that needs to be deleted and reloaded.

Welcome to the forums.

Bill Schlipp

https://community.logos.com/discussion/comment/622187#Comment_622187

Thanks for the reply and the welcome MJ.

God bless

TCBlack

https://community.logos.com/discussion/comment/622187#Comment_622187

You have a database error in a reverse interlinear, I believe. I'll let someone else identify the precise file that needs to be deleted and reloaded.

This is a territory where Dave really shines, but I'll take a stab. At most it costs time but won't break anything.

The indexing exception is at the LLS:1.0.50 NRSV, assuming the file is corrupted on the disk, you can force a clean download this way:

Load Logos (Pause the indexing).
Tools > Program Settings > Locate the bottom section on hidden resources.
Open your library and locate "The New Revised Standard Version"
Drag the NRSV to the hidden resources.
Restart Logos (this deletes the file from your hard drive.
Go back to Tools > Program Settings > Hidden Resources
Hover your mouse over the NRSV and on the far right you'll see an 'X'. Click that X to remove it from the list and thus restore the NRSV.
Restart Logos (This will force a re-download of the file).

That process complete, you may want to either kill the indexer process or reboot your system (Safer) one time to enable the indexer to rebuild.

I'm not certain that killing the indexer process is necessary and I only include it as an option.

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/622254#Comment_622254

TCBlack's advice is good if the problem is with the regular resource file. However, in this case, the problem is in the associated reverse interlinears (which won't be removed by hiding the NRSV).