Logos 5 Keeps Crashing

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Posts 29
William K. Schlipp | Forum Activity | Posted: Thu, Sep 4 2014 2:20 PM

Hi all,

Here are logs if someone can help. I have been getting numerous instances of "Logos Bible Software 5 Has Stopped Working." Thanks in advance.

God bless

Bill

24506.LogosCrash.zip

Posts 29
William K. Schlipp | Forum Activity | Replied: Thu, Sep 4 2014 2:30 PM

Here is an additional error log for the crash.

2158.LogosError.zip

Posts 8660
TCBlack | Forum Activity | Replied: Fri, Sep 5 2014 6:39 AM

The first log points to a database corruption, the second to a problem connecting to a remote server.

Can you replicate the crash again, and upload all of the logs? 

Thanks.

Hmm Sarcasm is my love language. Obviously I love you. 

Posts 29
William K. Schlipp | Forum Activity | Replied: Fri, Sep 5 2014 2:48 PM

I'll do that,

Thanks TCBlack

Posts 27226
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Sep 6 2014 1:51 AM

The logs show you have a corrupt Library Catalog so you can delete the folder C:\Users\bill\AppData\Local\Logos5\Data\qk2ys2rc.0l5\LibraryCatalog, and restart Logos in order to rebuild it.

Dave
===

Windows 10 & Android 8

Posts 29
William K. Schlipp | Forum Activity | Replied: Sat, Sep 6 2014 5:25 AM

Thank you Dave, I'll give it a try. Of course, Logos hasn't crashed since I posted that it keeps crashing.

God bless

Bill

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