Bug(?): ESV Narrator unable to ReadAloud across Chapters

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This post has 17 Replies | 3 Followers

Posts 1002
LimJK | Forum Activity | Posted: Fri, Sep 12 2014 6:03 PM

Hi,

I was trying to use the ReadAloud feature to read the entire Book of 1 Thessalonians for me.  However, David Cochran Heath would only read Chapter 1 ... the System Narrator takes over from there to read the rest of the book.

Is there some work around so that I can read the entire book with David Cochran Health?

Thanks

PS: The same problem exists in Logos 5 for Mac & Windows 5.2b SR-3

My ESV Support Info

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

Posts 8221
LogosEmployee

I've filed a bug report; we'll investigate this problem.

Posts 1002
LimJK | Forum Activity | Replied: Sat, Sep 13 2014 2:21 AM

Bradley,

Thank you for looking into it Smile

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

Posts 14
Thomas Winter | Forum Activity | Replied: Tue, Sep 16 2014 9:56 PM

thanks. I keep having this issue also. Must be a more recent glitch. I find hearing and reading together is very useful.

Posts 404
Danny Parker | Forum Activity | Replied: Tue, Sep 16 2014 10:51 PM

This also occurs in 2 Corinthians 3 & 4. Maybe more, but it occurs here at least.

It is interesting - if you page or manually change the verse number, it begins reading correctly again, although the circle and auto scrolling stops.

Posts 404
Danny Parker | Forum Activity | Replied: Wed, Sep 17 2014 8:51 AM

I used my McCheyne reading plan to skip around. The problem seems to be from 2 Corinthians onward, although it may not be always consistent.

Posts 21
Mark Timonen | Forum Activity | Replied: Wed, Sep 17 2014 11:18 AM

I am also having this problem after Acts chapter 1, when it goes to the 2nd chapter it it stops using the ESV narrator and goes to the system narrator. not sure how far this continues, I know at least chapter 3 and 4, have not tested it further.  I have tried the Logos 5 android app and it works fine in this area of the Bible.  So it seems this is just a problem on the PC.

To God be the Glory, great things he hath done.

Posts 21
Mark Timonen | Forum Activity | Replied: Wed, Sep 17 2014 11:21 AM

Same is true in the book of Acts, chapter 1 is fine and then switches over to the system narrator.  Even starting the reading in chapter 2 it only works with the system narrator.  PC specific though, android app works fine in this area of the Bible.

To God be the Glory, great things he hath done.

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Sep 17 2014 7:50 PM

LimJK:
Is there some work around so that I can read the entire book with David Cochran Health?

Does switching narrators every chapter provide a work around ? (switch to System Narrator followed by switch to David Cochran Heath)

Keep Smiling Smile

Posts 404
Danny Parker | Forum Activity | Replied: Wed, Sep 17 2014 11:00 PM

Just typing in the chapter verse fixes it for me with the exception that the auto scroll stops working.

Posts 404
Danny Parker | Forum Activity | Replied: Wed, Sep 17 2014 11:04 PM

I just tried switching to the system narrator and then back to David immediately after the error occurs the first time. This works as well except for losing auto scrolling. 

Posts 605
John Fugh, Jr. | Forum Activity | Replied: Tue, Sep 23 2014 3:52 AM

I am also experiencing this problem.  It seems to have started after 5.2b sr-3 install.  The read aloud works on mobile devices just fine, but not on 5.2b sr-3.  It works fine on sr-2.  (I still have a computer that has this installed)   Something with sr-3 has broken this.

Posts 605
John Fugh, Jr. | Forum Activity | Replied: Mon, Oct 6 2014 11:59 AM

Do we know where this is on the list of bugs to be fixed?  This is still an issue ... at least for me.  Has it been replicated at Logos?  

Posts 21
Mark Timonen | Forum Activity | Replied: Fri, Oct 17 2014 6:54 PM

Any word on how this is coming along, if it is expected to be resolved soon?  I find when this happens, if I let the system reader read the first two verses of a chapter, hit the "Ctrl R" to stop it and then "Ctrl R" to restart it, then it will work with ESV narrator for the rest of the chapter, However when it starts a new chapter I have to go over these steps again.  It's a work around but I am looking to see this resolved soon.

To God be the Glory, great things he hath done.

Posts 244
LogosEmployee
Ryan Gano (Faithlife) | Forum Activity | Replied: Fri, Oct 17 2014 8:49 PM

Mark Timonen:
Any word on how this is coming along, if it is expected to be resolved soon?

I apologize for not giving an update sooner. The issue is an updated ESV resource was released but the corresponding Audio resource wasn't updated at the same time. I expected the updated resource to be published by now but it seems that our resource team has a lot on their plate with the Smart Text Selection updates to many of our resources.

You are correct that if you get a little ways into the chapter it will again read with the correct narrator. This is because the audio positions do not quite line up with the text positions.

Ryan

Posts 21
Mark Timonen | Forum Activity | Replied: Thu, Oct 23 2014 11:32 AM

I sure hate to harp on this issue, but it's annoying to use work arounds  in my daily reading.  This is a feature I use daily and I suspect others do as well.  Is there any way you can give us an estimate when this is expected to be fixed?  At least we could see daylight at the end of the tunnel.. It's not that I don't appreciate your software, because I really do, I have used it since the first version of it came out and have built a sizable library over the years, but it really is frustrating.

To God be the Glory, great things he hath done.

Posts 28289
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Oct 23 2014 11:44 AM

Mark Timonen:
Is there any way you can give us an estimate when this is expected to be fixed?

As a general policy, Logos doesn't give out time tables. Exceptions are made from time to time, but inevitably the timetable is proven wrong. Stick out tongue

OSX & iOS | Logs |  Install

Posts 244
LogosEmployee
Ryan Gano (Faithlife) | Forum Activity | Replied: Wed, Oct 29 2014 1:32 PM

Ryan Gano:
I expected the updated resource to be published by now but it seems that our resource team has a lot on their plate with the Smart Text Selection updates to many of our resources.

The resources have been published to fix the timing issue. The Audio resources were just republished to fix a crash introduced with the latest update. You should be able to use Read aloud as soon as you download the updated ESV Audio resource.

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