Logos says it's indexing, but nothing is happening

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William H. Pihl | Forum Activity | Posted: Sun, Oct 26 2014 12:02 PM

On 10/23/14, the Lexham Bible Dictionary was updated.  Since then, Logos says it's indexing and is 0% complete.  What should I do about this?

Thanks,

Bill Pihl

Posts 22097
Forum MVP
Graham Criddle | Forum Activity | Replied: Sun, Oct 26 2014 12:07 PM

Hi Bill - and welcome to the forums.

Sorry to hear you are having problems.

What version of Logos 5 on which operating system are you running?

I suggest you stop Logos, restart your computer, start Logos again and see if it indexes properly.

If not, please enable full diagnostic logging as per https://wiki.logos.com/Diagnostic_Logging restart Logos,  let it run for a while, stop Logos and post the logs as a reply to this thread.

Graham

Posts 4
William H. Pihl | Forum Activity | Replied: Sun, Oct 26 2014 5:34 PM

Thanks Graham,

Restarting the computer took care of the problem - I had tried that yesterday and it didn't work, but today it did.

Bill

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