Logos 6 Install failure

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Posts 21
Ellis I. Washington | Forum Activity | Posted: Wed, Oct 29 2014 7:26 AM

The machine is a Lenovo Twist running Windows 8.1 Pro. Any suggestions?

Posts 8610
TCBlack | Forum Activity | Replied: Wed, Oct 29 2014 7:40 AM

Ellis,

Another thread on this popped up yesterday.  The solution was to completely uninstall .NET and then download/install .NET 4.5.2 from Microsoft.

After that you can proceed as usual. 

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LogosEmployee

TCBlack:

Another thread on this popped up yesterday.  The solution was to completely uninstall .NET and then download/install .NET 4.5.2 from Microsoft.

That's the extreme solution; many customers have been fixed simply by rebooting.

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TCBlack | Forum Activity | Replied: Wed, Oct 29 2014 9:09 AM

Thanks Bradley, I'll suggest that first next time.

Truth Is Still Truth Even if You Don't Believe It

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Posts 21
Ellis I. Washington | Forum Activity | Replied: Wed, Oct 29 2014 1:55 PM

Thanks so much. FYI: In Windows 8.1 .NET Framework is built-in and not able to be uninstalled, however installing 4.5.2 took care of everything.

Posts 1178
David Wilson | Forum Activity | Replied: Wed, Oct 29 2014 3:01 PM

Had a very similar problem yesterday: the issue for me was that some unrelated software had updated itself and expected a system restart.

Windows apparently knew a restart was needed and would not install the Net framework upgrade.

Restarting the computer cleared the problem.

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