Bug: License not Granted to all Reformed Portfolio Books

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Posts 188
Si | Forum Activity | Posted: Thu, Oct 30 2014 12:30 PM

I purchased Reformed Portfolio, which includes the 32 Vol. NT ICC. However, my purchase did not unlock all the volumes included in the 32 vol. set. What is more, the Reformed Portfolio page shows that I do not own the entirety of the 32 Vol. NT ICC. Finally, the Reformed Portfolio page shows that I do not own the Wycliffe Bible: Early Version. I know it has not been released yet, but the Tyndale Bible has also not been released. It is stated as "owned." See screenshots below. 

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Gabe Martini (Faithlife) | Forum Activity | Replied: Thu, Oct 30 2014 1:11 PM

We identified the missing ICC content earlier this week, and that should be pushing out to all Reformed Portfolio owners any day now. Sorry for the delay! Our developers have been occupied with ensuring the website would stay up and running at full speed in order to handle additional traffic.

I'm not sure why it's showing a dollar amount instead of "Owned" for the Wycliffe Bible, but I can assure you that it's a part of Reformed Portfolio and will download to your library when it ships.

Let us know if we can help with anything else!

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Posts 188
Si | Forum Activity | Replied: Thu, Oct 30 2014 1:14 PM

Gabe Martini:

We identified the missing ICC content earlier this week, and that should be pushing out to all Reformed Portfolio owners any day now. Sorry for the delay! Our developers have been occupied with ensuring the website would stay up and running at full speed in order to handle additional traffic.

I'm not sure why it's showing a dollar amount instead of "Owned" for the Wycliffe Bible, but I can assure you that it's a part of Reformed Portfolio and will download to your library when it ships.

Let us know if we can help with anything else!

Thank you!

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