Bug: Works section of Factbook notable people is broken

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This post has 12 Replies | 2 Followers

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Mark Barnes | Forum Activity | Posted: Tue, Nov 18 2014 1:53 PM

I reported this several days ago, but there's been no response.

The "Works" section of Factbook, which should display on a notable person page, is currently broken - I think due to a server error.

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Forum MVP
Mike Binks | Forum Activity | Replied: Wed, Nov 19 2014 2:26 AM

It must be a Windows thing!  :-)

No actually it is a Mac thing too. :-(

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 1471
Angela Murashov | Forum Activity | Replied: Wed, Nov 19 2014 7:51 AM

Mark Barnes:
The "Works" section of Factbook, which should display on a notable person page, is currently broken - I think due to a server error.

Can you please try running the search again in Factbook? Maybe it's fixed now because I'm seeing the section in both Mac and Windows. 

Posts 1150
Anthony H | Forum Activity | Replied: Wed, Nov 19 2014 8:02 AM

Angela Murashov:

Mark Barnes:
The "Works" section of Factbook, which should display on a notable person page, is currently broken - I think due to a server error.

Can you please try running the search again in Factbook? Maybe it's fixed now because I'm seeing the section in both Mac and Windows. 

Still missing for me w/Latest RC.

Posts 1471
Angela Murashov | Forum Activity | Replied: Wed, Nov 19 2014 8:24 AM

Mark Barnes:

is currently broken - I think due to a server error.

I can reproduce it now and I found out that we are having some server problems. When the server issues are fixed then the section should show up again.

I will create a case to make errors like this more visible with an error message. Thanks Smile

Posts 1150
Anthony H | Forum Activity | Replied: Wed, Nov 19 2014 11:05 AM

Angela Murashov:

Mark Barnes:

is currently broken - I think due to a server error.

I can reproduce it now and I found out that we are having some server problems. When the server issues are fixed then the section should show up again.

I will create a case to make errors like this more visible with an error message. Thanks Smile

Is there any "works" functionality offline or is the "works" section both internet and server dependent?

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Wed, Jan 14 2015 2:09 PM

Angela Murashov:
I will create a case to make errors like this more visible with an error message. Thanks Smile

This is implemented in 6.0b.

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

Posts 1150
Anthony H | Forum Activity | Replied: Wed, Jan 14 2015 5:10 PM

Dylan Rondeau:

Angela Murashov:
I will create a case to make errors like this more visible with an error message. Thanks Smile

This is implemented in 6.0b.

HMMMMM.  Sad

Posts 24777
Forum MVP
Graham Criddle | Forum Activity | Replied: Wed, Jan 14 2015 5:23 PM

Anthony

Was this running offline or online?

Graham

Posts 1150
Anthony H | Forum Activity | Replied: Wed, Jan 14 2015 5:25 PM

Graham Criddle:

Anthony

Was this running offline or online?

Graham

online

Posts 1150
Anthony H | Forum Activity | Replied: Wed, Jan 14 2015 5:31 PM

Look like a "failure to connect" in the logs... perhaps its at my end.

-----

Program Version: 6.0b (6.0.2.0042)
Time: 2015-01-14 19:27:57 -06:00 (2015-01-15T01:27:57Z)
Error building request (POST https://resourcesapi.logos.com/v5/resources?offset=0&limit=1000).
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.58.0.15:443
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult)
at Libronix.Utility.Net.WebServiceRequestBase`1.<>c__DisplayClassa.<>c__DisplayClass13.<BeginGetResponse>b__9(IAsyncResult ar)

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Forum MVP
MJ. Smith | Forum Activity | Replied: Wed, Jan 14 2015 5:38 PM

I get the same results, i.e. retry message, Anthony.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 1150
Anthony H | Forum Activity | Replied: Wed, Jan 14 2015 5:42 PM

MJ. Smith:

I get the same results, i.e. retry message, Anthony.

Thanks MJ...Big Smile

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