Help: My L6 Perpetually Wants sMe to Update But Fails

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Posts 502
Randall Hartman | Forum Activity | Posted: Mon, Nov 24 2014 8:00 AM

Perhaps this is related to the recent server failure? But when I open L6 it asks me to click to install an update. Every time I click the installation leaves me a message:

"An error occurred while extracting the archive. Please try again later." 

I am able to run the program but it would be nice to get out of the "update" mode. BTW, I am running a Macbook Pro with the latest Yosemite.

Any ideas? 

Thanks

Posts 25380
Forum MVP
Dave Hooton | Forum Activity | Replied: Mon, Nov 24 2014 12:45 PM

Try deleting your Downloaded folder:

  /Logos4/Data/randomId/ResourceManager/Downloaded

Dave
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Windows 10 & Android 8

Posts 502
Randall Hartman | Forum Activity | Replied: Mon, Nov 24 2014 1:13 PM

Thanks, I will give it a try.

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