[resolved] 6.0a: BUG: PBB error when rebuilding

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Posts 18670
Rosie Perera | Forum Activity | Posted: Fri, Nov 28 2014 4:48 PM

This bug is reproducible:

  • Build a Personal Book.
  • When it is finished, leave it open in Logos and go back to the Word source document to change one last thing.
  • Save the file (but keep it open in Word).
  • Then come back to Logos and in the PB Tool, click Finish, then Edit on that book
  • Tthen change the title of the book in the PB Tool. (I leave "(IN PROCESS)" at the end of any PB's that I'm still working on to remind me that I'm not finished with them, so this was the last thing I had to do: remove "(IN PROCESS)" from the end of the title.)
  • Then finally click Build book.

Result: Build fails.

Logos log: 7041.Logos.log

PBB log: 5807.PBB_df7e00e2eacd442184f8f7851c2370e7_2014-11-29T00_39_15Z.log

Posts 18670
Rosie Perera | Forum Activity | Replied: Fri, Nov 28 2014 5:24 PM

I see that it doesn't require renaming the book to reproduce this. It happened again just by making an edit in the Word document and rebuilding the book.

Logos log: 1731.Logos.log

PBB log: 6014.PBB_df7e00e2eacd442184f8f7851c2370e7_2014-11-29T01_22_53Z.log

Posts 18670
Rosie Perera | Forum Activity | Replied: Mon, Dec 1 2014 7:50 PM

Bump. Bumpity bump.

Posts 980
JohnB | Forum Activity | Replied: Thu, Dec 4 2014 8:03 AM

I commented  about this during the 6 beta.

I remembered it being in version 5 and thought I remembered that it had been cured (I still feel that it was) but I was advised by some else that it had always been there in 5.

I find it MOST annoying - but not the end of the world! That does not mean that I would not like it cured.

Posts 8017
LogosEmployee

I can't reproduce this.

I wonder if it has something to do with the content of the personal book (headwords, milestones, links, etc.)? Are you able to share the source document? (Send us a private link if necessary.)

Posts 18670
Rosie Perera | Forum Activity | Replied: Thu, Dec 4 2014 11:08 AM

Remind me of the email address to send the docx. Is it bugs@logos.com?

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Thu, Dec 4 2014 11:23 AM

Rosie Perera:

Remind me of the email address to send the docx. Is it bugs@logos.com?

logosbugs@logos.com Smile

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

Posts 18670
Rosie Perera | Forum Activity | Replied: Thu, Dec 4 2014 8:30 PM

Thanks. OK, I've sent the file, but I've found that the error occurs no matter what PBB I'm trying to rebuild, so there must be some other reason on my system that it's failing every time. It's not specific to the .docx file. This didn't used to happen, so I'm not sure what's up. It's exceedingly annoying.

Posts 18670
Rosie Perera | Forum Activity | Replied: Thu, Dec 4 2014 8:35 PM

By the way, it would be really nice if, after you close and restart Logos after having a bunch of PBB build errors, you get some sort of visual indication in the PB Tool as to which ones failed to build correctly, so that you can now retry them after the restart. I happen to have taken a screen shot of all the failure notices before I restarted Logos this last time:

So I know which ones I have to rebuild. But most of the time people don't think to take screenshots, and they shouldn't have to.

When I restart Logos, my PB Tool window makes it looks as though everything is hunky-dory, which it's not. (Well, in this case it happens to be OK: these errors were immaterial since I had successfully build those particular books before; but if I were working on several new PB's and had real compilation errors in all of them, I would not know which books I had to rebuild after a restart.)

Posts 111
Filipe Moreira | Forum Activity | Replied: Thu, Dec 4 2014 11:29 PM

Without trying to hijack the thread, I believe I have exposed the same bug as Rosie. Here are my logs and a screenshot.

6082.PBB_733f2f61d60c4cc5afb33703bedcb7c4_2014-12-05T07_17_30Z.log

7331.Logos.log

Posts 18670
Rosie Perera | Forum Activity | Replied: Thu, Dec 4 2014 11:48 PM

I'm not sure that is the same error I'm getting. The error in your PBB log is: "Error while building book: Error compiling resource." Whereas mine is "Error while building book: Could not remove existing resource. Please close all other open panels and try again." When I close Logos and restart, my personal books compile fine. But I get this error every time I try to build them twice in a row in once session, after resaving the .docx file.

So I think yours has a genuine compile error. Have you ever been able to successfully build that one?

You probably should take this off to a new thread, since I think it's unrelated to the bug I reported. Hopefully someone can help you troubleshoot what is causing the compile error.

Posts 111
Filipe Moreira | Forum Activity | Replied: Sun, Dec 7 2014 4:38 AM

Thank you Rosie. I have created a new thread here: https://community.logos.com/forums/p/97489/672107.aspx#672107 

Posts 18670
Rosie Perera | Forum Activity | Replied: Mon, Dec 15 2014 9:52 PM

Bradley Grainger (Faithlife):

I can't reproduce this.

I wonder if it has something to do with the content of the personal book (headwords, milestones, links, etc.)? Are you able to share the source document? (Send us a private link if necessary.)

This still happening to me in 6.0b Beta 3, every time I try to rebuild a PB twice in the same Logos session. Doesn't matter what PB I try to do it with.

Did log files help? Isn't there a more in depth kind of logging you can have me enable? Would that help? I'm willing to have someone connect to my computer to step through this and see it happening in real time if that would help. It's really annoying.

Posts 980
JohnB | Forum Activity | Replied: Fri, Dec 19 2014 3:49 PM

Rosie, I have exactly the same log file as you do so I assume that my problems are probably the same.

Tonight I have used one of my existing PBs, one made just now specifically for testing consisting of only a full stop (!!) then adding spaces to 'dirty' it and finally a docx file from elsewhere. ALL constantly failed to compile. My conclusion is that the problem is probably in my Logos setup and not in the file itself.

I have just had a thought and compiled a document of my wife's on her computer and her Logos setup (which is a separate Logos account to me). Just adding a space to dirty it resulted in a failure in the usual way. The only thing that seems to be in common to both setups is that I prepared both MS Home & Office 2010 setups.  VERY puzzling. I have no idea what is happening.

Posts 352
Cynthia Tucker | Forum Activity | Replied: Sun, Dec 21 2014 9:31 PM

I'm having the same problem. I can't make a change and then recompile in the same session. I have to exit Logos, go back in, open the PBB book builder again, recompile and then it's fine. I've gone through this process 4 or 5 times tonight and it works the same way every time. So I came here to ask whether it was a bug or just how recompiling works? And either way, can we Please, Please, Please get it fixed? With sugar on top? It's a minor annoyance until you're visually checking your PB and have to make a change here and a change there (here a change, there a change, everywhere a change change....)

Author of the Chronological Word Truth Life Bible Series

WordTruthLifeBible.com

Posts 980
JohnB | Forum Activity | Replied: Mon, Dec 22 2014 3:11 AM

To anyone doing a lot of PBBs it is a BUG with a capital B, a Capital U and a Capital G  even if we were told that it is a design feature!!! What puzzles me is what it could possibly be when the Logos guys apparently cannot reproduce it. That is one reason why it is good to get more people complaining about it.

Posts 10552
Forum MVP
Jack Caviness | Forum Activity | Replied: Mon, Dec 22 2014 3:26 AM

Rosie Perera:
This still happening to me in 6.0b Beta 3, every time I try to rebuild a PB twice in the same Logos session. Doesn't matter what PB I try to do it with.

Don't know why Bradley cannot reproduce this because it has been a long-standing problem. That is, long-standing unless it was once fixed and then suffered a recent regression.

Posts 8893
fgh | Forum Activity | Replied: Mon, Dec 22 2014 5:30 AM

Jack Caviness:
it has been a long-standing problem

It has indeed. Though personally I've never noticed any connection with rebuilding the same book twice. It seems to happen every 2-3-4-5-6 builds regardless of what I build.  I'll try to be more observant next time I do a PB building session.

Rosie Perera:
"Error while building book: Could not remove existing resource. Please close all other open panels and try again."

This message should be rephrased. Closing panels has never helped me. What it takes is a restart.

Rosie Perera:
By the way, it would be really nice if, after you close and restart Logos after having a bunch of PBB build errors, you get some sort of visual indication in the PB Tool as to which ones failed to build correctly, so that you can now retry them after the restart.

Yes

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 980
JohnB | Forum Activity | Replied: Mon, Dec 22 2014 3:48 PM

fgh:
Closing panels has never helped me. What it takes is a restart
  Exactly so.

Jack Caviness:
That is, long-standing unless it was once fixed and then suffered a recent regression.
It is my recollection that this is the situation although others have suggested that it has existed for months before Logos 6 was produced.

Posts 10552
Forum MVP
Jack Caviness | Forum Activity | Replied: Mon, Dec 22 2014 5:46 PM

JohnB:
It is my recollection that this is the situation although others have suggested that it has existed for months before Logos 6 was produced.

Yes, this is a pre-L6 bug that apparently has never been addressed.

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