BUG: Using touchscreen in Windows 10 causes Logos 5 to crash

When I use the touchscreen on my Surface Pro 2 running Windows 10 Technical Preview, Logos crashes. If I use a mouse it works fine.

Steps to repro:

1) Open Logos

2) Open any passage in the Bible ( I have NASB set as my default version, but it fails in any of them)

3a) This WORKS -> right-click on any word __using the mouse__ and choose "Look Up". Things work fine...

3b) This CRASHES -> touch and hold any word and then touch "Look Up" and Logos first freezes then closes out.

I've attached logs.

8524.Logos Log Files.zip

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Comments

Bradley Grainger (Logos)

We don't yet have a Windows 10 touchscreen device, so I'm unable to try to reproduce this crash. However, it looks like a bug in WPF so I'm not sure that we'd be able to do anything about it.

You are running an older build of Windows 10; does updating to build 9879 improve matters?

Niel Sutton

https://community.logos.com/discussion/comment/669964#Comment_669964

Tried updating, but it fails for me at the moment. I'll keep trying and testing it out.