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Fred Chapman | Forum Activity | Posted: Wed, Jan 21 2015 6:32 AM

Downloaded B1 this morning and the indexer crashes on every startup

6735.LogosIndexer.zip

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Martin Grainger Dean | Forum Activity | Replied: Wed, Jan 21 2015 8:26 AM
Have the same problem. You're not alone. Reported here: https://community.logos.com/forums/t/99551.aspx. Martin.
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Mike Binks | Forum Activity | Replied: Wed, Jan 21 2015 8:58 AM

Martin Grainger Dean:
Have the same problem. You're not alone. Reported here: https://community.logos.com/forums/t/99551.aspx. Martin.

However Fredc does provide an example of how to post logs.

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Angela Murashov | Forum Activity | Replied: Wed, Jan 21 2015 9:57 AM

Fredc:

Downloaded B1 this morning and the indexer crashes on every startup

6735.LogosIndexer.zip

The Development team is already working on a fix for this. Smile We will update this thread once this issue is fixed. 

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Fred Chapman | Forum Activity | Replied: Wed, Jan 21 2015 10:07 AM

Thank you Angela

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Todd Phillips | Forum Activity | Replied: Wed, Jan 21 2015 5:44 PM

Angela Murashov:

Fredc:

Downloaded B1 this morning and the indexer crashes on every startup

6735.LogosIndexer.zip

The Development team is already working on a fix for this. Smile We will update this thread once this issue is fixed. 


Is the indexer crash the cause of this:

Or is this a separate issue?

Wiki Links: Enabling Logging / Detailed Search Help - MacBook Pro (2014), ThinkPad E570

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Fred Chapman | Forum Activity | Replied: Wed, Jan 21 2015 6:17 PM

I'm just guessing but I would think it is

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LogosEmployee

Todd Phillips:
Is the indexer crash the cause of this

It's likely to be; if the Indexer can't run, it can't discover the updated resources 6.1 needs.

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Fred Chapman | Forum Activity | Replied: Thu, Jan 22 2015 5:32 AM

I wonder if we will see a fix for the indexer today?

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Dylan Rondeau | Forum Activity | Replied: Thu, Jan 22 2015 9:09 AM

Fredc:

I wonder if we will see a fix for the indexer today?

We just shipped Beta 2, which specifically addresses this issue.

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

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Fred Chapman | Forum Activity | Replied: Thu, Jan 22 2015 9:35 AM

I knew it would not be long. Thanks LogosYes

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Martin Grainger Dean | Forum Activity | Replied: Thu, Jan 22 2015 10:21 AM
Resolved! Thanks Logos for quick addressing this issue. Martin.
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Fred Chapman | Forum Activity | Replied: Thu, Jan 22 2015 10:35 AM

When they have complete logs and all the information they need Logos is usually able to diagnose and fix problems pretty quickly.

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