Crash Issue

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Rev. Joe Roof | Forum Activity | Posted: Tue, Jan 27 2015 10:11 AM

I have LOGOS 6.  Any time I open the High Definition Commentary on Romans or the Encountering Romans by Moo as I study Romans, the program crashes when I go to dock them back into the panel.  What should I do to stop this?

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Mike Binks | Forum Activity | Replied: Tue, Jan 27 2015 12:54 PM

Good evening Pastor Joe

Pastor Joe Roof:
What should I do to stop this?

Enable logging

Recreate crash

Gather logs

Attach the logs to a post in this thread.

Go to 'more' top right of the original post and rename the title 'Bug - Crash Issue.

(instructions in the link on my signature)

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

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LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Wed, Jan 28 2015 11:43 AM

A fix for this crash will be in version 6.1.

I don't know if there's any workaround for the problem in 6.0b. It may help to turn off Auto and Favorite Bookmarks and Search Bookmarks in Program Settings until 6.1 ships.

Posts 5910
Forum MVP
Mike Binks | Forum Activity | Replied: Wed, Jan 28 2015 12:08 PM

Bradley Grainger (Faithlife):

A fix for this crash will be in version 6.1.

I don't know if there's any workaround for the problem in 6.0b. It may help to turn off Auto and Favorite Bookmarks and Search Bookmarks in Program Settings until 6.1 ships.

Thanks Bradley

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

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