Emails from Logos are showing up blank or with missing data

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David Paul | Forum Activity | Posted: Thu, Mar 26 2015 2:13 PM

Yesterday an email I received from my sales guy was missing info, and now today I just got some PrePub alerts and they are all blank, too--just header information. My other emails are fine. Anyone else having this experience?

Btw, I'm using Outlook.

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JT (alabama24) | Forum Activity | Replied: Thu, Mar 26 2015 2:19 PM

Most of them are html, so perhaps there is an issue there. 

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Dave Hooton | Forum Activity | Replied: Thu, Mar 26 2015 6:13 PM

David Paul:

Yesterday an email I received from my sales guy was missing info, and now today I just got some PrePub alerts and they are all blank, too--just header information. My other emails are fine. Anyone else having this experience?

Btw, I'm using Outlook.

No. Check Outlook options/settings to see if you are only downloading headers (or converting/refusing HTML).

Dave
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