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Jason Forbes | Forum Activity | Posted: Sat, Mar 28 2015 11:49 PM

I've accidentally deleted a note within a note document on my iPad, as I have done so in the past. How do I retrieve that note? Not the whole document, just the note.

Thanks

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Graham Criddle | Forum Activity | Replied: Sat, Mar 28 2015 11:56 PM

Hi Jason

Jason Forbes:
How do I retrieve that note? Not the whole document, just the note.

Sorry I don't know of a way to do this - unless you have other systems / devices which haven't synched the change as yet.

Graham

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Jason Forbes | Forum Activity | Replied: Sat, Mar 28 2015 11:59 PM

I have my notes synced onto my mac. I'm guessing you're thinking of restoring an earlier version of the note file?

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Graham Criddle | Forum Activity | Replied: Sun, Mar 29 2015 12:12 AM

Jason Forbes:
I'm guessing you're thinking of restoring an earlier version of the note file?

No - sorry.

I was just wondering if you had a platform (such as the Mac) which, for some reason, hadn't synced the change.

If, for example, your Mac is currently turned off (and hasn't been connected to the Internet since the change on your iPad), the note you deleted would still be there and you could copy it to an external document and then re-add it after connecting the Mac to the Internet and allowing the sync to take place.

But if your Mac is connected and the Logos application is synching then you have probably missed that opportunity.

It is possible that the Faithlife customer support people may be able to recover it but this probably depends on how long ago it was made.

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