Logos 6 taking forever to install

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Posts 24
Kenneth Grant Johnson | Forum Activity | Posted: Wed, Apr 8 2015 4:22 PM

I don't know what the deal is, but it's taking forever for the setup to get going (logos 6: LogosSetup.exe); it's taking over 3 hours to get this far(took like 20 minutes to "download the install script"):

It appears only logos setup is taking it's time (v6). BITS is running I did check. No windows updates in progress. No pending reboots.

This is on a fresh windows install after getting all the windows/.net updates in place etc. 2Mbit connection. Any other normal http/https download work full speed ~200kb/sec.

I'm letting it continue to run overnight now, but assuming I'm greeted with errors tomorrow morning does anyone have any ideas?

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JT (alabama24) | Forum Activity | Replied: Wed, Apr 8 2015 4:58 PM

Kenneth Grant Johnson:
assuming I'm greeted with errors tomorrow morning does anyone have any ideas?

If no windows techies provide suggestions, enable and post logs. See my signature line for links.

OSX & iOS | Logs |  Install

Posts 2
Jack Cramer | Forum Activity | Replied: Wed, Apr 8 2015 7:26 PM

The faster the internet connection, the faster your processor (Quad Core) and use a solid state drive.

Posts 24
Kenneth Grant Johnson | Forum Activity | Replied: Wed, Apr 8 2015 11:27 PM

It did finish eventually some time in the night, I find it exceptionally strange that it should take so long on a clean install. On to the downloading multi-gigabyte DB of books step.

PS: I didn't know technical support trolls hung out in these forums : - )

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Graham Criddle | Forum Activity | Replied: Wed, Apr 8 2015 11:29 PM

Kenneth Grant Johnson:
On to the downloading multi-gigabyte DB of books step.

Is this stage working properly or is it also taking a long time to download?

Posts 24
Kenneth Grant Johnson | Forum Activity | Replied: Thu, Apr 9 2015 12:48 AM

Network monitoring tools claim it is running full speed so yes the acquiring the books seem to be running smoothly. It seems only the setup download portion of this process was slow.

Posts 24
Kenneth Grant Johnson | Forum Activity | Replied: Thu, Apr 9 2015 2:18 AM

Actually I take that back, it's taking its time as well; it just had a "bout" of speed when I posted last time. It seems it has these bursts where all is well, then it ceases and stares at you...

Posts 24
Kenneth Grant Johnson | Forum Activity | Replied: Thu, Apr 9 2015 2:20 AM

Now its running full speed again; there's something rather strange about the update mechanism this thing is using.

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Graham Criddle | Forum Activity | Replied: Thu, Apr 9 2015 5:02 AM

Kenneth Grant Johnson:

Now its running full speed again; there's something rather strange about the update mechanism this thing is using.

Speculating here - this would be the symptoms if different speed network paths were being used at different stages in the download.

Are you based in the US or elsewhere?

Posts 24
Kenneth Grant Johnson | Forum Activity | Replied: Thu, Apr 9 2015 5:11 AM

Based in South Africa. Flipping between ~0.5kb/sec and 230kb/sec (full speed) are some extreme swings though.

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Graham Criddle | Forum Activity | Replied: Thu, Apr 9 2015 5:12 AM

Kenneth Grant Johnson:

Based in South Africa. Flipping between ~0.5kb/sec and 230kb/sec (full speed) are some extreme swings though.

My guess it is a network delay issue being introduced somewhere - and I agree those are significant swings!

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