[resolved] 6.3 beta 1 Bug: Multiple items purchased quickly don't index
I purchased three free books, in three separate transactions, a minute apart. I purchased these whilst Logos was already indexing an earlier update. 6.3 beta 1 couldn't cope.
Here's what happened:
- The indexing of my first purchase appeared stuck on 0%. After the initial indexing completed (from the earlier update), a second batch of indexing began. This turned out to be for my first purchase. The yellow exclamation marked stayed on 0% for a very long time, and the tooltip in the system tray just said "Logos is indexing", without giving a percentage. It's possible that right at the end it moved on (I'd given up looking), but it was at zero for a long time. Indexing of this first resource was successful, though.
- The second and third purchases never indexed at all. They were discovered and added to my library, but not indexed. I have several warnings in my indexer log for both resources: "Resource of type logos could not be found at location". Here's the log: 4857.LogosIndexer.log, and the Logos log: 3683.Logos.log. I know it didn't index because I tried searching for the word "the" in those resources, and got zero results.
- Restarting logos didn't trigger the indexing of those two extra resources, and they remain unindexed in my library.
- Because the indexer the indexer restarted a few times in quick succession, I lost the first indexing log.
For reference, the three purchases were:
- LLS:22.0.1 (indexed successfully)
- LLS:NTOUTL5YR (failed)
- LLS:DAFYOMI13 (failed)
Screenshot of failed search:
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
Comments
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Trying to manually reindex the failed files doesn't work (nothing happens).
I purchased four more resources, which have indexed successfully, but that didn't trigger a re-index of these failed resources.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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This looks like the same issue as this thread: https://community.logos.com/forums/t/103829.aspx
I'll make updates over there.
Andrew Batishko | Logos software developer
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This looks like the same issue as this thread: https://community.logos.com/forums/t/103829.aspx
I'll make updates over there.
This should be fixed in 6.3 Beta 3.
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