[unresolved] Export Error in Logos 6

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Kourtney Roman | Forum Activity | Posted: Thu, Apr 23 2015 5:26 AM

When I'm trying to export anything to Microsoft Word (for Mac) I'm getting an error code that says "[Word] doesn't understand the count message". I can save it as a new Word file or copy and paste, but when I try to save it to an existing doc (that is open) it can't and pops up the error code. Anyone know of a fix for this issue?

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LogosEmployee
Thomas Ball | Forum Activity | Replied: Thu, Apr 23 2015 9:59 AM

Hi Courtney,

Can you provide a screenshot of the error message , and log files of the behavior? This article provides instructions on how http://www.logos.com/support/logos5/mac/problem

 

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Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Apr 30 2015 5:46 PM

Bump - Kourtney

Dave
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Windows 10 & Android 8

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