[resolved] Logos will not start for me. - Please Help

Here is my situation. Logos 6 ran fine until the computer was left on and it went into hibernation. Had to restart the computer by shutting it down and starting it back up. Since then, Logos appears to be starting. the Logos 6 Flash screen comes up for about a minute or less and then disappears. I am not sure what to do. I have attached the Log files per the wiki instruction.

Thanks in advance for any help.

8424.Logos Log Files.zip

Find more posts tagged with

Comments

Randy W. Sims

Try deleting the folder

C:\Users\Mark Martin\AppData\Local\Logos4\Data\jamfgp3q.1vh\UpdateManager

Mark Martin

https://community.logos.com/discussion/comment/727302#Comment_727302

That appears to have taken care of the issue. Thanks so much.

Andrew Batishko

If this happens again, please make a copy of the UpdateManager folder before deleting it. That way we'll be able to take a look at it and try to figure out what was causing the problem and create a fix.

Mark Martin

https://community.logos.com/discussion/comment/727609#Comment_727609

I may still have the deleted file in my "trashbox" on my other computer which was having the problem.

Andrew Batishko

https://community.logos.com/discussion/comment/727674#Comment_727674

If you can find it, please email it to logosbugs@logos.com and reference this thread. Thank you!

Mark Martin

https://community.logos.com/discussion/comment/727694#Comment_727694

Will do...