Downloaded the update this afternoon. Every time I attempt to open it, it crashes within a couple seconds. Running OS Yosemite.
Jason
We need to see some logs to track this down.
Doesn't seem to be attaching my log properly. I get to the attachment window, select the file created by Logos Logging Utility, but when I click "insert" nothing happens. Here's what I get when I just drag and drop...
file:///Users/jason/Desktop/LogosLogs.jason.20150520-192709.zip
How large is the zip file?
Also, if you try to attach again, give it at least 2 minutes before bailing.
2.3 MB according to the Get Info window. I'll try again...
3716.LogosLogs.jason.20150520-192709.zip
The address is wrong. Are you using the paper-clip icon to "Insert Attachments/Media"?
Yep.
Pls try again.
Just ran the whole thing again to generate a whole new log. Same results. Here's the new archive zip
8400.LogosLogs.jason.20150520-214829.zip
This is a Mac-specific crash related to font settings. We should have an updated version of the application available very soon that fixes this problem. I know our Mac developers were hoping to have a fix out earlier today, but some issues came up that delayed the release. Unfortunately, I'm not currently aware of a workaround for the problem.
So ordinarily updates and downloads are handled through Logos. But if I can't even get it to launch, how will know when the fix is release? Is that something that I'm going to have to come back and search the forums for?
Is that something that I'm going to have to come back and search the forums for?
A new release is announced at the top of the Logos 6 Forum, similar to the current one for 6.3.
We will post back to this forum when SR-1 ships (hoping for early this afternoon... but that's not a promise)
This is fixed in 6.3 SR-1, which is now shipped. Sorry for the delay.
